ActionTiles Support & Ideas Forum
Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

Amcrest cam media tile low quality
So i have successfully added one of my amcrest cams - but the quality is really bad... Any suggestions?

Recommended camera for with recorded backup and motion sensing
I currently have some Ring cameras integrated into my SmartThings network. I really like how they trigger video recording and notifications based on motion sensing, and being able to review videos from over a month ago is really great, but I’m frustrated that they don’t display on ActionTiles on my Fire 8 tablet.
I want to add some more cameras and view the feeds in ActionTiles, but need the motion sensing recording and alert functionality of the Ring cameras. Can anyone recommend what I should use to get this working with Action Tiles please. If need be I can install separate motion sensors and have SmartThings trigger the camera to record based off of the motion sensors, but it’d obviously be nicer to have motion sensing built into the cameras.
Cheers
Simon

"Error: device does not support command on" - KASA TP-Link, Sensibo AC, and other WiFi Cloud-to-Cloud devices
We are aware of this issue and are continuing to investigate. We are fairly certain of the root cause.
The bug impacts a variety of brands and device types; most or all of them have only recently been added to SmartThings's list of compatible devices. A common factor: They are WiFi based, and use Cloud-to-Cloud (C2C) communication to receive commands and send events between the SmartThings Cloud and the Vendor's Cloud.
Some specific known devices with the issue:
- KASA TP-Link (HS103, HS105, ...)
- Sensibo AC
- certain televisions
- Yeelight RGB strips
- ...
We have determined that the likely root cause is that SmartThings made an undocumented & unannounced change to their Device Type Handler standards. It's not uncommon for them to make unannounced platform changes; but we will work with them to resolve the issues. They have explained the changes to us.
These newly compatible devices are not returning expected data to ActionTiles. We will request that they publish an updated version of our "ActionTiles V6 (Connect)" SmartApp with new data expectations and related exception handling, after we verify the fixes in our test environments.
If you are experiencing this error, please add Votes. If it is for a device not listed above, please add a Comment with the exact manufacturer / model information. Vote count will help us determine the urgency.
We have no ETA for resolution at this time, but please "follow" this post for progress updates.
Thank-you,
...Terry.

Fixed with the assistance of SmartThings; deployed to Production on Sept 3, 2019.

mjpeg video laggy from Foscam with tinyCam
Here is my situation :
I have Fosacm fi9821W that support mjpeg stream, I use tiny cam pro as my center place for all my cameras (currently only one though but going to add 3 more).
I created 2 media shortcuts on AT
direct link to foscam mjpeg stream (http://10.XX.XX.XX:88/cgi-bin/CGIStream.cgi?cmd=GetMJStream&usr=XXX&pwd=XXX)
link to tiny cam pro that shows the foscam camera .(http://10.XX.XX.XX:8083/axis-cgi/mjpg/video.cgi?camera=1&user=XXX&pwd=XXX)
The video from the link to tiny cam is laggy while the direct link is good .
When seeing the stream in tiny cam app there is no lag and I get great video.
Not sure how to debug this and what can cause this laggy video.
Any Ideas ?

Arrange Tiles mode scrolls on iOS 11+
When I add a thing and then adjust its position, the list jumps around not permitting me to move the thing upward in the list. Using iOS on an iPad.

Maximize Media Tile upon Camera Motion Detection
Hi all,
I was wondering if anybody has idea how ti implement the following functionality. I have 2 cameras on my one of my panels. They are refreshing every 0.5 second and when I tap on any of them the screen maximizes to full screen. When I tap it again, it goes back to the normal panel view with other items. These two cameras have motion detection built in and I would love to implement this. When the camera detects the motion automatically go to full screen for say 10-15 seconds and then go back to the normal panel view.
I am using Fire TV HD with Fully Kiosk browser.

MP4 and/or other streaming formats for Media Tiles
I've currently embedding still images from the TFL API which gets feeds from traffic cameras across the country (UK) such as this: https://s3-eu-west-1.amazonaws.com/jamcams.tfl.gov.uk/00001.08859.jpg
However looping MP4 videos are available which I'd really love to be able to embed instead, however, sadly they aren't MJPEG:
https://s3-eu-west-1.amazonaws.com/jamcams.tfl.gov.uk/00001.08859.mp4
I was wondering why the restriction to MJPEG and if it was possible to enable other video types?

Show Power value on Switch tile
Are there any device handlers out there already where ActionTiles will combine a switch (or some other capability) and power meter capability into a single tile?
The context around this is I'm writing an integration that brings over data from a Sense Energy Monitor. It brings over a list of devices along with their current power usage. I'm running a custom handler right now that has switch and power capability, but if there's a standard handler out there I can use that ActionTiles will already combine, I can certainly do that. To got a step further, the most ideal option would be to use a "read-only" type switch or something since there really is no use in being able to toggle the on/off status manually since that does nothing at all (it's a 1-way data flow from Sense).
I realize this may be a bigger conversation around the one-off customization of special tiles like this - I know that requires a lot of extra work, but I figured I'd ask since it seems like it would be cool :-)
To add more clarity, I think what I'm asking is if there's a way the Power Meter capability could be a footer option similar to the way the battery capability is treated now. With my DTH, I've got both "switch" and "power" capabilities on the same device - it would be awesome if AT could just stick the power value as a footer.

Add Chromecast support to Android App
It would be great to show the dashboard on large screen TV using a Chromecast.

Which Android tablets people recommend for price and functionality?
I'm not necessarily looking for the cheapest tablet but one that works well and is configurable. Preferably one I can root but if it's not needed then all the better.
I think I have a relatively straightforward use case.
- I want to mount a couple around the house and have 1 or 2 in bedrooms.
- I would like the screen to go as dim as possible until it senses motion or it's picked up.
- Obviously needs to run AT and I would prefer it to boot directly into it if possible.
My goal is to make it as easy as possible for someone to pick up and use or go to the wall and use. If for some reason it needs to be rebooted or updated and it's turned back on that it goes directly into AT so that I then don't need to provide tech support.
Thanks

Here's the latest topic in SmartThings Users Group: https://www.facebook.com/groups/SmartThingsUsersGroup/permalink/1561588473984222/
And it mentions this tablet: https://www.amazon.com/dp/B0174ARTIE/

Blank Screen: Android KitKat and FireOS v4.x (Fire Tablet Gen 3). Release v6.10.0 due to outdated OS WebView
Fix deployed. v6.10.0+045.

We have deployed fixes for this issue. Please reload / refresh your browsers.
Core functionality should now work for most browsers which were previously working in v6.9.4.
Those who were affected may still encounter some minor compatibility issues which we will track for possible fixes.

Move Panel Options (...) from bottom right corner
Provide an option to move the on-Panel, Panel Options FAB (floating action button "...") from the bottom right corner.

Show me your Panels! - Gallery 2
Continuing from very popular first Gallery of Panels: https://support.actiontiles.com/communities/12/topics/1433-show-me-your-panels-gallery-1
Here's a place for Customers to share their Panels and related stories. This content may be copied to other sharing services like Facebook, Instagram, Pinterest, etc..
NB: Inquiries about the techniques used to create the particular Panels, frames, etc., may be spun off by the Moderator into new Topics or Help Desk tickets to avoid too much threading here.

Amazing work everything and thank-you so much for sharing! 😄
This Topic has become super long now, so I've Closed it and started a fresh Topic... Please visit and post to:

Show me your Panels! - Gallery 1
Hi Everyone - new here but am pretty excited about this App. To me, it seems to smartly tie the Smart Home together. As a newbie, I am very interested in see everyone's creative panels. I would post up first but I don't think a few light switches, a clock and the weather are too interesting.

Amazing work everyone and thank-you so much for sharing! 😄
This Topic has become super long now, so I've Closed it and started a fresh Topic... Please visit and post to:

Pictures/Images as Tile Backgrounds
Searching around the internet for a more eye pleasing interface to SmartThings, I came across SmartTiles and further a custom dashboard created a few years ago. https://community.smartthings.com/t/my-custom-smarttiles-dashboard/48592
Looks like a nice feature that could add a nice look and feel to the project. Usability would also improve greatly with nontechy folks that like eye candy and don't want the regular tiles approach. I know this was previously done in the CSS, which is now gone, but an option to do so again would be great.

Implemented in Release v6.10.0 (Saturday August 17, 2019).
Please see our Release Notes:
Thanks for your Feature Request! Enjoy.
...Terry (& Alex)

Tile Header force wrap Option
This may have been covered already, but I can't find it.
In creating a custom Tile header it would be nice to have some formatting options. I have 2 tiles side by side on one of my panels.
One says 'Outdoor Humidity' the other 'Indoor Humidity'. The outdoor one is just long enough that it shows up on 2 lines. The indoor shows up on 1 line.
I tried various ways to get the indoor on 2 lines as I think it looks better, but the only way I found was to add additional characters such as a dash. Adding spaces didn't work, it appears they are ignored.
Just my 2 bits worth.

RELEASE v6.9.4: Minor Release - Performance upgrades, Location License management, Streamlined navigation
It's been a while since we made any changes to the application. We have been working on infrastructure upgrades to lay foundation for future services and integrations.
Release notes:
- My Licenses page: View Location Licenses and transfer them between locations.
- My Locations page: added option to remove locations.
- Side Navigation menu is simplified.
- Faster transitions between panels.
- Performance improvements, including PIN input.
- Unicode (foreign characters) are properly handled in more places.
Thanks for your continued support and endorsement of ActionTiles!
...Alex & Terry

Sound Notification for status change of selected Things
Would be great if each tile can be set to make a sound (from tablet or phone) whenever the status changes. This way, when a door opens or motion sensed, a sound is emitted. Can be set on/off for each tile.

Intent URL for Spotify on Denon Heos on Fire Tablet
Can anyone help with finding/creating the Intent URL to integrate Spotify and Denon Heos Drive for action tiles. I have tried from other posts intent URL's that are out there and they seem to only be IOS based and not proper string for android or more specifically the Amazon Fire HD 10 (2017). Any help is greatly appreciated.

Amazon Dash Button Tiles / Panel
Would love to see ability to have a panel of (virtual) Amazon Dash buttons. Now that Amazon is retiring the physical buttons, having them on action tile panel would be handy as hell.
Customer support service by UserEcho