ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

0
Waiting for Customer

Amcrest cam media tile low quality

David Benvenuto 6 years ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 6 years ago 3

So i have successfully added one of my amcrest cams - but the quality is really bad... Any suggestions? 

Image 4054

0
Discuss

Recommended camera for with recorded backup and motion sensing

AnimalHungry 6 years ago in Media Tiles / Video Camera Feeds updated 6 years ago 2

I currently have some Ring cameras integrated into my SmartThings network. I really like how they trigger video recording and notifications based on motion sensing, and being able to review videos from over a month ago is really great, but I’m frustrated that they don’t display on ActionTiles on my Fire 8 tablet.

I want to add some more cameras and view the feeds in ActionTiles, but need the motion sensing recording and alert functionality of the Ring cameras. Can anyone recommend what I should use to get this working with Action Tiles please. If need be I can install separate motion sensors and have SmartThings trigger the camera to record based off of the motion sensors, but it’d obviously be nicer to have motion sensing built into the cameras. 

Cheers

Simon 

Fire iOS
+25
Fixed

"Error: device does not support command on" - KASA TP-Link, Sensibo AC, and other WiFi Cloud-to-Cloud devices

Terry (ActionTiles) (Co-Founder) 6 years ago in Things & Capabilities updated 6 years ago 16

We are aware of this issue and are continuing to investigate. We are fairly certain of the root cause.

Image 3987

The bug impacts a variety of brands and device types; most or all of them have only recently been added to SmartThings's list of compatible devices. A common factor: They are WiFi based, and use Cloud-to-Cloud (C2C) communication to receive commands and send events between the SmartThings Cloud and the Vendor's Cloud.

Some specific known devices with the issue:

  • KASA TP-Link (HS103, HS105, ...)
  • Sensibo AC
  • certain televisions
  • Yeelight RGB strips
  • ...

We have determined that the likely root cause is that SmartThings made an undocumented & unannounced change to their Device Type Handler standards. It's not uncommon for them to make unannounced platform changes; but we will work with them to resolve the issues. They have explained the changes to us.

These newly compatible devices are not returning expected data to ActionTiles. We will request that they publish an updated version of our "ActionTiles V6 (Connect)" SmartApp with new data expectations and related exception handling, after we verify the fixes in our test environments.


If you are experiencing this error, please add Votes. If it is for a device not listed above, please add a Comment with the exact manufacturer / model information. Vote count will help us determine the urgency.

We have no ETA for resolution at this time, but please "follow" this post for progress updates.

Thank-you,

...Terry.

Answer

Fixed with the assistance of SmartThings; deployed to Production on Sept 3, 2019.

0
Answered: Discussion Open

mjpeg video laggy from Foscam with tinyCam

Zvika 6 years ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 6 years ago 3

Here is my situation :
I have Fosacm fi9821W that support mjpeg stream, I use tiny cam pro as my center place for all my cameras (currently only one though but going to add 3 more).
I created 2 media shortcuts on AT 
direct link to foscam mjpeg stream (http://10.XX.XX.XX:88/cgi-bin/CGIStream.cgi?cmd=GetMJStream&usr=XXX&pwd=XXX)

link to tiny cam pro that shows the foscam camera .(http://10.XX.XX.XX:8083/axis-cgi/mjpg/video.cgi?camera=1&user=XXX&pwd=XXX)

The video from the link to tiny cam is laggy while the direct link is good .

When seeing the stream in tiny cam app there is no lag and I get great video.

Not sure how to debug this and what can cause this laggy video.

Any Ideas ?

+10
Confirmed Bug

Arrange Tiles mode scrolls on iOS 11+

Colton 7 years ago in Browsers Tablets Phones / Apple updated by Nick Ferreri 6 years ago 7 1 duplicate

When I add a thing and then adjust its position, the list jumps around not permitting me to move the thing upward in the list. Using iOS on an iPad. 

+8
Answered: Discussion Open

Maximize Media Tile upon Camera Motion Detection

elmo44 6 years ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 6 years ago 3

Hi all,

I was wondering if anybody has idea how ti implement the following functionality. I have 2 cameras on my one of my panels. They are refreshing every 0.5 second and when I tap on any of them the screen maximizes to full screen. When I tap it again, it goes back to the normal panel view with other items. These two cameras have motion detection built in and I would love to implement this. When the camera detects the motion automatically go to full screen for say 10-15 seconds and then go back to the normal panel view.

I am using Fire TV HD with Fully Kiosk browser.

Fire
+33
Discuss & Vote

MP4 and/or other streaming formats for Media Tiles

Owen Stevens 6 years ago in Media Tiles / Video Camera Feeds updated 6 years ago 2

I've currently embedding still images from the TFL API which gets feeds from traffic cameras across the country (UK) such as this: https://s3-eu-west-1.amazonaws.com/jamcams.tfl.gov.uk/00001.08859.jpg

However looping MP4 videos are available which I'd really love to be able to embed instead, however, sadly they aren't MJPEG:

https://s3-eu-west-1.amazonaws.com/jamcams.tfl.gov.uk/00001.08859.mp4

I was wondering why the restriction to MJPEG and if it was possible to enable other video types?

+1
Discuss & Vote

Show Power value on Switch tile

Brian Beaird 7 years ago in Panels (dashboards) / Special Tiles updated by Kevin1 6 years ago 8

Are there any device handlers out there already where ActionTiles will combine a switch (or some other capability) and power meter capability into a single tile?


The context around this is I'm writing an integration that brings over data from a Sense Energy Monitor. It brings over a list of devices along with their current power usage. I'm running a custom handler right now that has switch and power capability, but if there's a standard handler out there I can use that ActionTiles will already combine, I can certainly do that. To got a step further, the most ideal option would be to use a "read-only" type switch or something since there really is no use in being able to toggle the on/off status manually since that does nothing at all (it's a 1-way data flow from Sense).


I realize this may be a bigger conversation around the one-off customization of special tiles like this - I know that requires a lot of extra work, but I figured I'd ask since it seems like it would be cool :-)



Image 2564



To add more clarity, I think what I'm asking is if there's a way the Power Meter capability could be a footer option similar to the way the battery capability is treated now. With my DTH, I've got both "switch" and "power" capabilities on the same device - it would be awesome if AT could just stick the power value as a footer.

+12
Discuss & Vote

Add Chromecast support to Android App

IJM 6 years ago in Panels (dashboards) updated by Alex (ActionTiles) (Co-Founder) 6 years ago 1

It would be great to show the dashboard on large screen TV using a Chromecast.

Android
0
Discuss

Which Android tablets people recommend for price and functionality?

Josh Fink 8 years ago in Browsers Tablets Phones / Android updated by Terry (ActionTiles) (Co-Founder) 6 years ago 43 3 duplicates

I'm not necessarily looking for the cheapest tablet but one that works well and is configurable. Preferably one I can root but if it's not needed then all the better.


I think I have a relatively straightforward use case.

  • I want to mount a couple around the house and have 1 or 2 in bedrooms.
  • I would like the screen to go as dim as possible until it senses motion or it's picked up.
  • Obviously needs to run AT and I would prefer it to boot directly into it if possible.

My goal is to make it as easy as possible for someone to pick up and use or go to the wall and use. If for some reason it needs to be rebooted or updated and it's turned back on that it goes directly into AT so that I then don't need to provide tech support.


Thanks

Android
Answer

Here's the latest topic in SmartThings Users Group:  https://www.facebook.com/groups/SmartThingsUsersGroup/permalink/1561588473984222/

And it mentions this tablet:  https://www.amazon.com/dp/B0174ARTIE/

+23
Fixed

Blank Screen: Android KitKat and FireOS v4.x (Fire Tablet Gen 3). Release v6.10.0 due to outdated OS WebView

Terry (ActionTiles) (Co-Founder) 6 years ago in Browsers Tablets Phones / Android updated 6 years ago 24

Fix deployed. v6.10.0+045.

Android
Answer

We have deployed fixes for this issue. Please reload / refresh your browsers.

Core functionality should now work for most browsers which were previously working in v6.9.4.

Those who were affected may still encounter some minor compatibility issues which we will track for possible fixes.

0
Discuss & Vote

Move Panel Options (...) from bottom right corner

Johnnie321 6 years ago in Panels (dashboards) updated by Terry (ActionTiles) (Co-Founder) 6 years ago 1

Provide an option to move the on-Panel, Panel Options FAB (floating action button "...") from the bottom right corner.

+3
Mostly Answered: Topic Closed

Show me your Panels! - Gallery 2

Terry (ActionTiles) (Co-Founder) 6 years ago in Panels (dashboards) updated 6 years ago 112

Continuing from very popular first Gallery of Panels: https://support.actiontiles.com/communities/12/topics/1433-show-me-your-panels-gallery-1

Here's a place for Customers to share their Panels and related stories. This content may be copied to other sharing services like Facebook, Instagram, Pinterest, etc..

NB: Inquiries about the techniques used to create the particular Panels, frames, etc., may be spun off by the Moderator into new Topics or Help Desk tickets to avoid too much threading here.

Answer

Amazing work everything and thank-you so much for sharing! 😄

This Topic has become super long now, so I've Closed it and started a fresh Topic... Please visit and post to:

+6
Mostly Answered: Topic Closed

Show me your Panels! - Gallery 1

M2 8 years ago in Panels (dashboards) updated by Terry (ActionTiles) (Co-Founder) 6 years ago 221

Hi Everyone - new here but am pretty excited about this App. To me, it seems to smartly tie the Smart Home together. As a newbie, I am very interested in see everyone's creative panels. I would post up first but I don't think a few light switches, a clock and the weather are too interesting.

Answer

Amazing work everyone and thank-you so much for sharing! 😄

This Topic has become super long now, so I've Closed it and started a fresh Topic... Please visit and post to:

+102
Implemented

Pictures/Images as Tile Backgrounds

psyctto 8 years ago in Colors Icons Fonts Themes updated by Terry (ActionTiles) (Co-Founder) 6 years ago 11 1 duplicate

Searching around the internet for a more eye pleasing interface to SmartThings, I came across SmartTiles and further a custom dashboard created a few years ago. https://community.smartthings.com/t/my-custom-smarttiles-dashboard/48592

Looks like a nice feature that could add a nice look and feel to the project.  Usability would also improve greatly with nontechy folks that like eye candy and don't want the regular tiles approach.  I know this was previously done in the CSS, which is now gone, but an option to do so again would be great.

See Also:  https://support.actiontiles.com/communities/12/topics/1820-custom-icon-image-or-media-tile-as-thing-tile

Answer

Implemented in Release v6.10.0 (Saturday August 17, 2019).

Please see our Release Notes:

Thanks for your Feature Request! Enjoy.

...Terry (& Alex)

+10

Tile Header force wrap Option

Jim 6 years ago in Configuration & Settings updated by Terry (ActionTiles) (Co-Founder) 6 years ago 1

This may have been covered already, but I can't find it. 

In creating a custom Tile header it would be nice to have some formatting options. I have 2 tiles side by side on one of my panels.

One says 'Outdoor Humidity' the other 'Indoor Humidity'. The outdoor one is just long enough that it shows up on 2 lines. The indoor shows up on 1 line.

I tried various ways to get the indoor on 2 lines as I think it looks better, but the only way I found was to add additional characters such as a dash. Adding spaces didn't work, it appears they are ignored.

Just my 2 bits worth.

0
Closed

RELEASE v6.9.4: Minor Release - Performance upgrades, Location License management, Streamlined navigation

Terry (ActionTiles) (Co-Founder) 6 years ago in Announcements / Release Notes updated 6 years ago 3

It's been a while since we made any changes to the application. We have been working on infrastructure upgrades to lay foundation for future services and integrations.

Release notes:

  • My Licenses page: View Location Licenses and transfer them between locations.
  • My Locations page: added option to remove locations.
  • Side Navigation menu is simplified.
  • Faster transitions between panels.
  • Performance improvements, including PIN input.
  • Unicode (foreign characters) are properly handled in more places.

Thanks for your continued support and endorsement of ActionTiles!

...Alex & Terry

+91
Discuss & Vote

Sound Notification for status change of selected Things

CS Home 8 years ago in Panels (dashboards) / Notifications & Sound updated by Orlando M Muniz 6 years ago 12 1 duplicate

Would be great if each tile can be set to make a sound (from tablet or phone) whenever the status changes. This way, when a door opens or motion sensed, a sound is emitted. Can be set on/off for each tile.

0
Answered: Discussion Open

Intent URL for Spotify on Denon Heos on Fire Tablet

Supergolfstick 7 years ago in Shortcut Tiles updated by Terry (ActionTiles) (Co-Founder) 6 years ago 2

Can anyone help with finding/creating the Intent URL to integrate Spotify and Denon Heos Drive for action tiles.  I have tried from other posts intent URL's that are out there and they seem to only be IOS based and not proper string for android or more specifically the Amazon Fire HD 10 (2017).  Any help is greatly appreciated.

Fire
+1
Waiting for Customer

Amazon Dash Button Tiles / Panel

Kenny 6 years ago in Things & Capabilities / Non-"Works With SmartThings" devices updated by Kevin1 6 years ago 2

Would love to see ability to have a panel of (virtual) Amazon Dash buttons. Now that Amazon is retiring the physical buttons, having them on action tile panel would be handy as hell.