ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

0
Answered: Discussion Open

iPad Kiosk app? Wake on front camera motion?

BigSlade 5 years ago in Browsers Tablets Phones / Apple updated by alexanderroseen 6 months ago 16

I tried to search the forum for this answer, but could not find anything.  I was looking to create another smart panel for my house and have an iPad Gen 2 laying around and figured I would try to repurpose this.  Unfortunately I can't seem to find anything like Fully Kiosk that will wake up the screen on motion.  From the show me your tiles post I know there are a lot of people using iPads, so what are you using?  Or is the display just always on?  Thanks in advance.

iOS
0
Discuss & Vote

Action buttons not working anymore on iPad 2nd gen

SneakX 1 year ago in Browsers Tablets Phones / Apple updated by Feliz Lalof 1 year ago 3

Hi,

Been using ActionTiles for years on an old 2nd gen iPad as a weather station and lights control unit.

Since about a week the action buttons (dim lights, shut down lights, etc) are not functioning. Did something recently change in the software, I thought that the iPad 2 with Safari was supported (can’t install nothing else with the old iOS 9.x on it unfortunately).


Thanks.

Mac
+3
Discuss & Vote

Web login on Apple Watch silently fails

sourceholder 2 years ago in Browsers Tablets Phones / Apple updated by Alex (ActionTiles) (Co-Founder) 2 years ago 2

I am trying to log into my ActionTiles account to view a panel on my Apple Watch.

The AT login page loads fine. However, after entering credentials and pressing the "LOG IN" button, nothing happens. Other links on the login page seem to load fine, such as Forgot Password and Terms of Service.

Screenshot

I am using µBrowser on my Apple Watch (Watch OS v8.3 - latest). The mobile browser is built on WebKit.

iOS
0
Discuss & Vote

ActionTiles iPad Safari iOS 10.3.3 Homescreen launch persistent crashes

MarkusTec 6 years ago in Browsers Tablets Phones / Apple updated by Alex (ActionTiles) (Co-Founder) 3 years ago 14

This issue started popping up for the first time after months of usage without this issue appearing.  Specifically, I have an older iPad 4 running iOS 10.3.3 and an ActionTile panel configured as a Safari home screen web app.  After launching, the AT would persistently close/crash after a few minutes of runtime.  


I've tried clearing History and Website data and rebooting the iPad a couple times which didn't solve the problem.  I'm hoping there is a fix/solution for this as AT is my most used iPad app by far.  Any help would be appreciated? 

0
Discuss & Vote

Going fullscreen on an iOS 9.3.6 iPad?

Brennon 4 years ago in Browsers Tablets Phones / Apple updated by Alex (ActionTiles) (Co-Founder) 4 years ago 1

I have two old iPads on 9.3.6 I've wall-mounted for SmartThings control. From what I've read the usual apps like Chrome and Safari don't support fullscreen on that generation of iPads/apps. Is there some lesser-known app that can show a webpage in fullscreen? Firefox will go fullscreen when swiping down on a long enough webpage, so its clearly possible.

Thanks!

iOS
+16
Researching

iOS 13 breaks "Pinned as Home Screen App" functionality

Adrian Cooney 4 years ago in Browsers Tablets Phones / Apple updated by Simon 4 years ago 9

Hi


Since the recent iPhone software updates my sub pages show a header despite the homepage not.  This a “add
To home screen” shortcut/link.

See below:

Image 4280

Image 4281



Have you seen this before and if so can you advise if a fix is available.

Regards 

Adrian

+1 (832) 283-2003

Sent from my iPhone
+10
Confirmed Bug

Arrange Tiles mode scrolls on iOS 11+

Colton 6 years ago in Browsers Tablets Phones / Apple updated by Nick Ferreri 5 years ago 7 1 duplicate

When I add a thing and then adjust its position, the list jumps around not permitting me to move the thing upward in the list. Using iOS on an iPad. 

0
Discuss

Launching Control 4 or other iOS Apps

Tad 5 years ago in Browsers Tablets Phones / Apple updated by KevinFreud 5 years ago 2

My music and video for my entire house is managed by control 4.  Does anyone know how I can launch my Control 4 app from Action Tiles on my Ipads? I see other app info but have no idea where to get the command string from. Thanks ahead of time!

iOS
0
Fixed

Door Lock Confirmation Pop Up Window Wrapping Problem

GrassShack 6 years ago in Browsers Tablets Phones / Apple updated by Alex (ActionTiles) (Co-Founder) 5 years ago 3

Hello,


I have a front door lock tile that I'm having an issue with. When tapping the tile and the confirmation window pops up, the text doesn't seem to wrap properly which makes it scrollable and not to mention a little bit of an eyesore when viewing on my iPhone 8 Plus.


Can anyone help me fix this?


Thank you!



Image 2515



iOS
+10
Fixed

v6.7.2 Glass UI: Broken functionality on older iOS devices

Derrick Ho 5 years ago in Browsers Tablets Phones / Apple updated by Alex (ActionTiles) (Co-Founder) 5 years ago 21

This update broke the UI on older devices.

Image 3104

I have several iPhone 5C devices and this update has broken the PIN entry UI.  The numbers  are missing except for 0 which is partially cut off.

This is using safari and I can not use a different browser.

I have tried quitting and relaunching the app but it still doesn’t resolve the issue.

iOS
0
Solution Exists

3x1 media tile rendering 2x1 on iPhone 7+

Tim 7 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 6 years ago 5

Hi,

In my panel "Phone Vert", I have a 3x1 media tile that is set up as 3x1 at the source (http://jggdev.com/atiles/weather.php?loc=92563&titleColor=1e97ff&backgroundColor=1e97ff&static=true&layout=3X1)

Image 1181


It renders as 3x1 on iPhone 7, but on iPhone 7+ it renders as a 2x1. Here are screenshots from Safari dev mode, but this is the same as displayed on the phones:

iPhone 7:

Image 1182


iPhone7+:

Image 1183


Answer

Hi Tim,


We don't have the direct solution for your problem, yet. The algorithm to compute tile position is too complex to mess with without the risk of introducing unintended side effects.


However, with the introduction of the new customization features in AT V6.7, there are now reasonable workarounds to try to make your layout work for you.


You could try increasing the Tile Size (115px) or Tile Spacer slightly. That will cause the grid to be recalculated and tiles should keep their intended proportions. Your layout falls into the narrow margin of error and we just need to tweak the layout slightly.


Please let us know if this works for you.


Thanks


Alex

0
Not Reproducible

Light dimming and volume control high latency

MarkusTec 6 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 6 years ago 6

Hi there - can anyone share a solution or similar experience to my issue?  Specifically, I'm experiencing a noticeable lag (latency ~ <1sec) when adjusting volume (i.e. Sonos) and also on dimmable lights.  The usability is a bit laggy and not smooth for granular control.


Also, does the number and type of tiles (gifs, etc.) on a dashboard impact the latency from a UX standpoint? Note, I have a "global" dashboard with several gif animations, shortcut links (sonos, harmony, panels, etc). 


I'm using Safari on an iPad (4th Gen; iOS 10.3.3).


Also noticing the same lagging issue using PIN authorization on Smart Home Monitor (or any tile enabled tile security).


P.S. I'm new to AT and absolutely loving it...what a great discovery!


Cheers!

+1
Solution Exists

ActionTiles iPhone Safari iOS 11.2.6: Homescreen launch not working.

John Intorcio 6 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 6 years ago 4

Panels that previously worked on my iPhone (Safari on iOS 11.2.6) are coming up as white screens. Something change?

iOS
Answer

Thanks, John, for your confirmation that flushing ActionTiles from the browser cache fixes the problem!

0
Declined

Action Tiles control as a drop down menu so we don't need to use a browser.

TonyF 7 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 6 years ago 1

I'd rather not have to open a browser window to control things.  Better an application that runs in background where control is accessible via an icon in the Mac menu bar.

0
Mostly Fixed: Topic Closed

Media Tile image not displaying on Mac Safari

Greg Harper 7 years ago in Browsers Tablets Phones / Apple updated by Alex (ActionTiles) (Co-Founder) 6 years ago 9

The layout of this community site is hard to follow, apologies if this is in the wrong spot.  


I made some google sheets charts with data from ST.  I added my published sheets charts to AT in my media and then placed the media on panels.   AT displays the charts no problem on iPad and iPhone using safari.  However if I open the panel on my iMac, it won't work.  I have 6 different charts.  All 6 display correctly on iPhone and iPad.  


Here is the same chart on all three devices.  All 6 of my charts have this same issue.  Anyone else seeing something like this?


iPhone 

Image 902

iPad

Image 903


iMac

Image 904


iOS Mac
0
Answered

In app full-screen command not working on iOS

59wglane 7 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 6 years ago 6

Trying to get into fullscreen mode, but won't go.

Using iPad , tried with chrome and safari... Seems to do nothing...


Haven't read through all the docs and postings, apologies if it's answered elsewhere



Answer

iOS does not support the Full Screen API and therefore it's impossible to fix it. This is applicable to both Safari and Chrome for iOS.


ActionTiles will not display Full Screen button if the browser does not support it. This is a recent change.


With regards to running ActionTiles from Home Screen, it is a known issue for older versions for iOS. Such apps are indeed suffering from a significant performance hit.


Unfortunately, there is no workaround for either of these issues.


Thanks


Alex

0
Discuss & Vote

Slow to load when switching over on IPad

Tasmin 7 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 7 years ago 3

My goal was to run this on an IPad with it being on a photo frame app most of the time, but double-clicking the home button to switch over to Action Tiles panel. However when I do this I see a white screen for up to 17 seconds before it loads the tiles. Is there another way to do this?

iOS
0
Problem Withdrawn

Confirming Safari on iOS 4.2.1 (Gen2 iPod touch) is not Compatible

kroyster 7 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 7 years ago 5

Update for your browser compatibility notes: My 2nd generation iPod Touch worked with SmartTiles, but no longer works with ActionTiles.  It is running iOS 4.2.1 and cannot update further, nor can I install any other browsers from the app store.  The behavior is that the login page will not display, so I cannot authenticate to access my panels. I have no idea if the panels would work post-auth.

iOS
+3
Fixed

No "Plus" button to add a location on iOS

jimxenus 7 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 7 years ago 9 1 duplicate

FYI,



On my iPad Pro (iOS 10.2.1) running the latest version of Safari, the orange “Plus” button does not show up in the bottom right corner. I also tested on Chrome for iOS and Dolphin browser on iOS as well.


I finally went to my Mac and logged in there and the button showed up.


However, I did see the Add panel button under the “My Panels” tab on iOS.


Jim

iOS
Answer

This is a confirmed bug. ...

We have a (probable) Fix Staged in Beta and waiting for confirmation that it works and doesn't break anything else.