ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

0

GIF Stream Works 50% of the Time

Roger Lee 4 weeks ago in Media Tiles / Video Camera Feeds updated 1 week ago 1

I use iPhone X running iOS 13.2 The GIF still images stream feeds every 4 to 5 seconds from Hikvision NVR off of 6 cameras. It works 50% to 60% of the time. But the Panel often fails to display any image from any cameras. When it works, all cameras’ images would refresh every few seconds, which is what I want. But when it doesn’t work, all I see is “blanks” for all cameras. It’s either “all or none”. The frustrating part is I have tested many different ways, I could not figure out the pattern why 50% of the time would fail. I tried to swipe up and kill the browser. Still no help. But if I wait for 20minutes or an hour, it would show up. Then, It would work for few times or 10 times, and when I go back, the images would NOT show up AGAIN. Then I would try again and again, it would continue to show nothing. I would just give up and wait for 20 minutes or an hour, and it would work again!! Does it have to do with iPhone Safari browser’s caching mechanism? Is this iOS or Safari limitation? Does anyone have similar experience? Is there a way to fix it to make it 100% working and reliable?

Below are 2 screen captures: the 1st is to show the times that don’t load the images. The 2nd is the one that “works”.



iOS
+4
Discuss

Synology Surveillance Station

Justin 3 years ago in Media Tiles / Video Camera Feeds updated by Graham Foster 2 weeks ago 10

Hello! First off great app, it's really speedy and I love the setup capability.


Question about video feeds. I live in a world where I have two types of FOSCAM cameras for my house. A C1 for inside and a FI9803 outside. These cameras do not support http streaming via url.


Originally they were not bought for http streaming but rather a tight integration into my synology surveillance station for surveillance DVR etc...


Synology provides a few ways to access a live video feed but I will focus on two:


1. https://[external ip address]:5001/webapi/SurveillanceStation/streaming.cgi?api=SYNO.SurveillanceStation.Streaming&method=LiveStream&version=2&_sid=cVlEBPLYbJaOI1470MGN778701&cameraId=18


This is the url to view a live feed via https. Running this in a browser, however, does not seem to work. Running it in ST does.


2. You can also connect via RSTP.


My question is whether any other users attempted a connection this way as opposed to going directly into the camera?

Mac
+6
Discuss & Vote

Blue Iris MJPEG Video stream stops or locks up

jwebstas 2 years ago in Media Tiles / Video Camera Feeds updated by Brian Dadswell 2 weeks ago 25

https://support.actiontiles.com/communities/12/topics/1438-video-stream-stops 

Basically its the same thing thats is occuring in the topic above


OS -  android

Browser - Firefox 52

Camera Feed - Blue iris Mjpg feed

 

The feed works great for 5-8 hrs then it freezes on the panel, a refresh fixes it and it works again for another 5+

0
Answered

Action Tiles not working on Google Nest wifi

Alan Raczek 4 weeks ago in Media Tiles / Video Camera Feeds updated by Alex (ActionTiles) (Co-Founder) 3 weeks ago 3

Hi-

Using blue iris 5 and Actiontiles with a new Google Nest mesh Wifi. Google nest creates a new subnet so all my cameras are there on the ‘86’ subnet. I also moved my blue iris server to a wired connection off the google router. Also on the ‘86’ subnet. I modified the urls in Actiontiles for the new BI server address. I am also using fully kiosk browser. The cameras will not show up in Actiontiles. Not sure if there are some ports that need forwarding or not, I would assume so.

Any ideas?

I need to know how ActionTIles is accessing my BI web server, what path does it take? The addresses used are obviously private addresses so AT just uses the local network? I also have an issue with actually seeing that the Blue IRis Server web server port '81' is actually open. Can't find it.

...ar

+7
Discuss

Please List your Camera brand here if you got it working

MrMilu 2 years ago in Media Tiles / Video Camera Feeds updated by Anthony Huemann 3 weeks ago 93

Since the rtsp support seems to be on hold for now I had to return the second camera I ordered on Amazon. But I managed to make one of my old camera work.


PLEASE list the exact brand for your camera here if you can confirm it works for you. This will help others with the new purchases.


Please list the http mask (URL format) you used.


Amazon purchase link also very much appreciated.


Feel free to add sreenshots to your camera tile too.

Android
0

Ring camera (Yet another try)

I have read all the threads around Ring but it seems all of them are outdated.

In the latest ST app I can see a video of the doorbell and stickup cams from my home.

I also see that the device handlers expose the RTSP URI for the cams now.

Is there a reason why this cannot be done in ActionTiles as well?

Windows iOS
0
Answered: Discussion Open

Swann NVR camera feeds using VLC to transcode.

edmond 7 months ago in Media Tiles / Video Camera Feeds updated 4 weeks ago 5

i have a swann nvr8000 with 4 4k cameras and 2 4mp ptz's running on onvif on the nvr, 6 channels in all. im using vlc to transcode the 6 rstp channels from the nvr into an http mjpeg feed, ive added the transcoded feeds to my media in actiontiles, but im only able to see the feeds in windows running firefox, no other browser and os seems to pull up the feeds on the tiles, which is a real bummer because i had a fire hd10 ready to wall mount, now it looks like i need to go with a windows based wall tablet. ive read through a bunch of posts regarding the user:pass part of the rstp url causing problems with various browsers, but does that still apply if im letting vlc handle the rstp url and im using the http that vlc spits out. if anyone has any suggestions or troubleshooting ideas, id love to sort it out.

here are some technical details for anyone interested in the nvr configuration

swann nvr8000 rstp format is rtsp://192.168.1.199:1085/Streaming/Channels/102 (change ip and port to match yours.102 is channel 1 (02) substream 101 for channel 1 (01) mainstream. 201, 202 and so forth.

the code to transcode in vlc commad promp is below (replace bold sections with your details)

vlc.exe -R rtsp://user:pass@192.168.1.199:1085/Streaming/Channels/102 --sout "#transcode{vcodec=mjpg,vb=2500,scale=1.0,fps=10,acodec=none}:standard{access=http{mime=multipart/x-mixed-replace; boundary=7b3cc56e5f51db803f790dad720ed50a},mux=mpjpeg,dst=:8888/videostream.cgi}

the resulting http that vlc generates is http:// ip adress of device running vlc:8888/videostream.cgi

so mine was http://192.168.1.164:8888/videostream.cgi this is the url i input in my media for the tile

bonus points if you forward port 8888 and then use your ddns service if you want to use out of local network, i use dyndns and works great

0
Discuss

Which IP Cameras Are Working on Android Tablets

Den 3 years ago in Media Tiles / Video Camera Feeds updated by Claudia Smith 4 weeks ago 34

I just want to use a camera that I can display streaming video within a Media Tile on an ActionTiles panel on my Android Nexus 9 tablet. It can be an indoor camera that costs as much as $1000. Also, I am willing to change my browser fro Chrome to something else. So far, I can do everything that I want to do except monitor my front door.

Android
Answer

I'll have to start with our far too slim KB answer. The reality is that there are thousands of camera models and we haven't figured out a "really good way" to rate them for use with ActionTiles (not to mention cross referenced by browser and browsing device OS, and dozens of ways to "work around" may camera limitations...).


One thing I can suggest ad hoc here: Take a look at this "camera connection database" created by a video surveillance software vendor. Dig into the details for some cameras. If the camera provides an MJPEG stream direct from an "http" URL (with login credentials in the URL), then that's is a good start.


As for the canned answer: How do I use Media Tiles to view my Video Cameras?


Thanks for keeping the discussion going... Other members of the ActionTiles Community are quite likely to have a favorite camera model that they are finding works pretty well at the current time...

0
Answered: Discussion Open

Reolink Camera?

kevinnichols 2 years ago in Media Tiles / Video Camera Feeds updated by martinottolangui 2 months ago 34

Is the Reolink camera supported by Action Tiles?


I can see from their support that a JPEG image from the camera does have a URL address....so I'm assuming the answer is yes?


https://reolink.com/faq/get-url-of-jpeg-image-captured-reolink-camera/ 


Thanks,


Kevin

Mac iOS Fire
Answer
kevinnichols 2 years ago

I bought 2 Reolink cameras last week and tested one. They do work with Action Tiles and all is well.  I haven't decided whether to connect them to Smartthings, because Reolink's software is pretty good about motion detection and alerts.


Thanks,


Kevin

0
Answered: Discussion Open

Media tiles working in some browsers but not all?

Meghna Lamore 2 years ago in Media Tiles / Video Camera Feeds updated by fredfontaine 2 months ago 10

I'm rather a newbie with ActionTiles, and am using a trial, so forgive me if I'm wondering about something obvious.

I have two cameras currently, a Dahua (of the type without a reset button) and a Foscam (one of the problematic ones, apparently). I have long lost the ability to tweak with the Dahua settings, and so far, only the IP Cam Viewer Android app has ever been able to pull a feed from it with just (apparently) the IP address. 

I'm using ActionTiles on Safari on both my MacBook and my iPad Mini (first generation, iOS version 9.3.5). I can see the Foscam feed just fine on the iPad Mini, but not the Dahua. Much to my surprise, I can see BOTH feeds on the MacBook (I've no idea how it's pulling the Dahua stream, but it is)! But Chrome doesn't show the Dahua on the MacBook, and neither streams show up on Silk or Chrome on my Fire tablet (10" 2017 model).

I'm trying to get both feeds to show up on any browser on one of the mobile devices, so either the Fire tablet or the iPad Mini. 

Any ideas?

Thanks so much!

+62
Answered: Discussion Open

Anyone able to get Nest camera working?

Jeff Terrace 3 years ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 2 months ago 136

I have the nest-manager device types installed for my cameras from:

https://github.com/tonesto7/nest-manager


This lets me see an image of my cameras in the SmartThings app, but when I look in ActionTiles, it shows only two capabilities: Switch and Image Capture. I tried importing Image Capture but the tile doesn't seem to do anything.


I've also tried using the image URL approach, but this only works for a short time until my browser logs out of Nest and the URL no longer works.


The Nest thermostat integration works really well though!


Anyone have any success with the cameras?

Answer

The integration with Nest Cam was just deployed. Please give it a try.


Alex

0

Need recommendation for a 4K PTZ Cam that works with AT and Blue Iris

Monu 2 months ago in Media Tiles / Video Camera Feeds updated 2 months ago 2

Anyone in here uses a PTZ cam that is 4K in resolution and works with AT and Blue Iris?

Currently I have a wyze cam, but I think I need something better.

So I also have this issue where the camera feeds freeze.. will reducing the frame rate in BI help?

Whats the ideal frame rate for the feeds not to freeze. I am using the latest gen FireTAB's 10".

Does it also mean, if i reduce the frame rate, it will depricate the frame rates while recording the video to the DVR? is there a way to just decrease the frame rate for streaming, but True frame rate while storing the feeds?

0
Answered

Blue Iris Feed not working on Fully Kiosk Browser

Monu 3 months ago in Media Tiles / Video Camera Feeds updated 3 months ago 6

I have configured BI on a dedicated PC, and have setup a few camera feeds. I am able to view these feeds on Chrome and Safari browser.. but on my AT using Fully Kiosk I am not able to view it.

Here are my web sever settings.

Here's my action tiles feed

As you can see i can see the camera feed, but this is in chrome browser.. but it wont show up on fully kiosk. What am i doing wrong.

Answer
Monu 3 months ago

Ok, so I have been able to figure out this issue.

I have Blue Iris installed in a Windows 10 based Virtual Machine in Vmware in my beefy home lab. The vm is on Admin Vlan, the FireTabs I have around the home are on a different IoT Vlan that does not have access to the Admin Vlan. hence I am not able to view the feeds on the firetabs. I have moved the Blue Iris VM to the IoT vlan in the VMware and now it shows up just fine.

Thanks!!

+2
Discuss & Vote

Rotate Media Tile (camera in portrait mode) option?

Crinop 5 months ago in Media Tiles / Video Camera Feeds updated by Rick's Tech Talk 3 months ago 2

I have a camera that is mounted in portrait view. I'd like to be able to create a media tile the rotates it 90 degrees. Is this possible?

+6
Discuss & Vote

Using VLC transcode Video RTSP stream to MJPEG

Brent Thomas 2 years ago in Media Tiles / Video Camera Feeds updated by Jack Weinberg 4 months ago 15

I posted this for another user but though I would create a topic on how I was able to access my Samsung SNH-v6410PN camera feed in action tiles using VLC.  There are a lot of variations when setting this up so this is not comprehensive to cover every camera type but hopefully it gets you most of the way there.s


To do this through VLC with my Samsung camera I took the following steps.  Before proceeding identify the url for you cameras RTSP stream - Great database to find this: 


1. Make sure you can access your cameras RTSP stream from a browser.   In the case of my samsung camera I accessed the RTSP stream with this path, rtsp://user:password@192.168.1.72/profile5/media.smp (Make sure to replace with the RTSP format for your camera (it will vary).   Note:  If camera is user/password protected you may not be able to pass the user:password in the URL when trying to access the feed.   This depends on the browser you are using.  Chrome and fully do not allow them to passed so simply enter the URL as shown below and then you should be prompted for the user name and password.  Firefox should work ok with the user:pass being passed within the URL as shown above.


2. Install VLC (im using version 2.2.8) and access VLC command line. To do this from windows open up Windows CMD prompt as administrator and navigate to you VLC directory path below.  Note:  Some VLC versions are buggy with trans-coding so thats why I reference the version of VLC I am using to do this successfully.

C:\>cd Program Files (x86)

C:\Program Files (x86)>cd VideoLAN

C:\Program Files (x86)\VideoLAN>cd VLC

C:\Program Files (x86)\VideoLAN\VLC>


3. Once there enter the command string shown below and REPLACE the part highlighted in bold with your cameras RTSP stream link.  Note: you only need to enter the user:password part of the string if you have assigned the camera a user name and password logon.  Also replace the IP address with your IP address.    After you press enter if you dont receive any errors go to step 4.


vlc.exe -R rtsp://user:password@192.168.1.72/profile5/media.smp --sout

"#transcode{vcodec=mjpg,vb=2500,scale=1.0,fps=10,acodec=none}:standard{access=http{mime=multipart/x-mixed-replace; boundary=7b3cc56e5f51db803f790dad720ed50a},mux=mpjpeg,dst=:8888/videostream.cgi}


4.  Change the IP address below to the IP of the PC running VLC that is doing the transcoding.  Try to access the stream from a web browser or action tiles (only will work on your local network).    If camera is user/password protected you may not be able to pass the user:password in the URL when trying to access the feed, this depends on the browser you are using.  Chrome and fully do not allow them to passed so simply enter the URL as shown below and then you should be prompted for the user name and password. http://192.168.1.119:8888/videostream.cgi


5.  If all is successful grab yourself a Beer and celebrate :)


Hope this helps

0
Answered: Discussion Open

Ring Pro (doorbell camera)

dennybono 3 years ago in Media Tiles / Video Camera Feeds updated by Perry 4 months ago 29

Im looking into getting a Ring Pro doorbell but would I be able to add the live feed into action tiles?


Thanks!

Denny

Answer

Unfortunately, to the best of my knowledge, the Ring Pro uses a closed video feed locked to their cloud, and thus it cannot be accessed by ActionTiles.


Here's a reddit that discusses the issue:

But more up to date; SmartThings Community Topic:

We recommend that customers encourage their camera providers to provide video feeds in standard LAN (local area network) accessible formats.

+10
Waiting for Customer

tinyCam Pro Android App web server: Stream RTSP and Wyze Cam to ActionTiles!

Geewiz 2 years ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 4 months ago 96

After attempting to stream using Blue Iris (CPU on the server went through the roof), and not having any success using some of the other methods found here on the forum, I decided to give tinyCam a try.   


There was another post that made a passing reference to the tinyCam webserver, so I installed the app on my Nexus 9, setup webserver and am now able to stream one of my outside security cams to a media tile.




Here's the media setup panel...




The problem I'm having is that I can't seem to address any of the other three cameras.  There is supposedly a parameter to select a camera, but it's not working for me.   Here's the request parameters from the Tinycam webserver API...


Perhaps there are others using tinyCam Pro Webserver that might share their experiences...

Android
Answer

Demo / Tutorial Videos:


Our friend at TaylorTech (vlog) has added 2 YouTube tutorial/demo videos for this Topic:

Part 1:

Part 2:


+227
Solution Exists

RTSP protocol for video feeds

Justin 3 years ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 5 months ago 65

Hello. I have some foscam cameras that I would like to add as media tiles. Unfortunately these two particular camera models do not support http streaming but DO support streaming with RTSP.


Do you/will you support?

Answer

Hi Will...

Despite our hopes that time alone would result in mobile browsers and cameras vendors agreeing on new standard efficient high-definition direct live streaming video formats (or at least incorporation of RTSP embedding in mobile browsers), it has not happened. We have absolutely no indication that this situation will ever change. It still could ... someday.


So the applicable work-around (that we have been recommending for years...) is to use a transcoder server somewhere on your LAN (or even on the same tablet, if the tablet has sufficient resources).

You can search our Forum (and Google) for such terms as:

  • transcoder
  • tinyCam Monitor Pro (runs on Android)
  • Blue Iris (runs on Windows)
  • VLC, motionEye, iSpy, ... and others (runs on various, Linux, MacOS, etc.).


With varying degrees of complexity and performance, the above choices (or similar) will let you live-transcode incoming streams from RTSP and other formats, some cloud cams like Nest (Blue Iris supports Nest, apparently) or Wyze Cam cloud (tinyCam Monitor Pro is the only one that is compatible with Wyze Cam cloud - and Wyze Cam RTSP is reported to not be very stable).

Transcoders then offer a web-server (http, https) address for MJPG (mjpeg) streams or JPG (jpeg) streams which are compatible with ActionTiles Media Tiles. Stability depends on the power of the transcoding server hardware, the complexity of the stream, the reliability of your network / WiFi, etc.. Transcoders can downscale and lower the frame rate to help improve reliability. Use of JPG snapshots (SMV - stop motion video) takes far fewer resources.

We reiterate that ActionTiles is meant as a highly customizable builder for web based "SmartThings view & control" Panels - not a video monitoring matrix. The tinyCam App, for example, is an excellent video camera matrix with DVR capabilities, motion detection, transcoding, etc..- functionality that is outside the scope of our mission.

Good-luck exploring transcoding. We certainly have many customers successfully using the softwares listed above.

...Terry.

0
Waiting for Customer

Amcrest cam media tile low quality

David Benvenuto 5 months ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 5 months ago 3

So i have successfully added one of my amcrest cams - but the quality is really bad... Any suggestions? 

0
Discuss

Recommended camera for with recorded backup and motion sensing

AnimalHungry 5 months ago in Media Tiles / Video Camera Feeds updated 5 months ago 2

I currently have some Ring cameras integrated into my SmartThings network. I really like how they trigger video recording and notifications based on motion sensing, and being able to review videos from over a month ago is really great, but I’m frustrated that they don’t display on ActionTiles on my Fire 8 tablet.

I want to add some more cameras and view the feeds in ActionTiles, but need the motion sensing recording and alert functionality of the Ring cameras. Can anyone recommend what I should use to get this working with Action Tiles please. If need be I can install separate motion sensors and have SmartThings trigger the camera to record based off of the motion sensors, but it’d obviously be nicer to have motion sensing built into the cameras. 

Cheers

Simon 

iOS Fire