ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

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Question marks all devices - connected to SmartThings

Alan Raczek 1 year ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 1 year ago 1

Have not played around with automation for a long time and am trying to get back into it. I have ActionTiles and Smarthings running and in my ActionTiles dashboard all devices have a question mark. I know it must be an easy fix but I just wanted to ask first. Whats the most likely reason for this?


Change the Name of My Hub

Jon Stolz 2 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 2 years ago 1
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How can I use an image as tile icon?

Dualtronic 2 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 2 years ago 1

The generic icons cannot cover all uses, so how can I use my own images for tile icons? For example, there are no icons for water pump, water heater, or boiler (to name a few). I have media tile images for these, but how do I use them for the device icons?  

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Set tile color if device is offline?

Mike Thomas 4 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 2 years ago 3

With the death of Simple Device Viewer, I no longer have an easy way to know what devices are offline. SmartThings will spam me forever about batteries being below 15%, but it never seems to tell me when devices are offline (other than when the hub goes offline).

Is it possible to display the offline status of devices in ActionTiles? Preferably as a third option (for a contact sensor this would be open, closed, offline), but I'll take whatever will work.

It's possible that the API that SDV relied on is the same one that ActionTiles relies on, in which case I could see this would not be possible.



Status of flood lights when offline

Colin Armentor 2 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 2 years ago 1

I have a zwave light switch in smartthings that controls a number of devices on my back patio such as 2 fan/lights combos and 2 flood lights with wifi bulbs in each. When I turn the light switch on, actiontiles accurately reports the flood light bulbs as being on. When I turn the light switch off the flood light bulbs still show as turned on in actiontiles. I am assuming that is because when I cut power to the bulbs their status shows offline vs turned off. Is there a way for them to show as turned off when they lose power? 



TinyCam Pro - Only loads 6 camera's

ayalad1962 3 years ago in Configuration & Settings updated 2 years ago 3

Hi, I am using Tinycam pro on a Fire tablet. I have 8 camera's I am only able to see 6 of the 8. No matter what combination I can only get 6 to stream. I can see the stream of all the camera's in the Tinycam Pro live viewer. I can see all the camera's in My Media. The camera tiles populate in actiontiles but 2 of the 8 are blank, no stream. Is there a limit to the amount of camera's or some setting to allow all the 8 camera's to show? Thanks.

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In tile font size options?

av8or 3 years ago in Configuration & Settings updated 3 years ago 2

Is there any way to adjust the in tile font size? not the tile title size but actually in the tile as seen in my screen shot, the temp and status "78º idle" are crazy tiny and there's a lot of space in the tile to make it larger and easier to read

Image 6367


Open intent url with-in Fully window

KDay3 3 years ago in Configuration & Settings 0

I'm new here so if I am in the wrong place please direct me to the proper sub forum, after much troubleshooting and searching online I have not found an answer.

I have licensed Actiontiles & Fully Kiosk, I want to open one of my apps using intent url with-in the Fully window yet regardless of my settings in Actiontiles using "My shortcuts" and "Tile settings",and Fully's many options, nothing is giving me the result I am looking for.

My cameras via Blue Iris UI3, my weather links etc. all open with the Fully Action Bar visible, but my Smart Life app via intent url (example: intent:#Intent;launchFlags=0x10000000;component= etc. : structure) opens in a new window without the top bar visible. I have tried all three "Tile Content" settings and all produce the same result below with Smart Life app - "Alarm Host".

Thank you

The Security tab with-in Actiontiles as a shortcut intent url is how this is done.

Image 6332

Top bar vanishes and the tablet status bar is now visible, although in Fully I have the Action bar set, even in Kiosk mode.

Image 6333


Themes and changing backgrounds?

twiseva 3 years ago in Configuration & Settings updated 3 years ago 2

I am attempting to get actiontiles theme to use a URL for its background. It seems to work when I set it but when I change the image on the web server (the URL remains the exactly the same) it does not  seem to update. Should it update when this changes or am I assuming something is there that is not? 

Cheers, Tony.

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http video stream port keeps changing

Haris 3 years ago in Configuration & Settings updated 3 years ago 7
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TV panel

Tony Sorra 4 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 4 years ago 1

Is there a way to use my TV as display panel?

Answered: Discussion Open

Tile wrapping

Henry 6 years ago in Configuration & Settings updated by Jer Granzy 4 years ago 6

Apologies for the basic questions, I did search through all settings menus and also on this forum but couldn't find an answer.

In one tileset, I have a 2x2 tile followed by two 1x1 tiles. I would like the two 1x1 tiles to be in a column, as opposed to a row. As an example, in the attached screenshot, I would like the 'Posh lights' tile to be underneath the 'TV lights' tile as opposed to the right of it. 

Image 2718

Secondly, is it possible to hide the status of a switch on a tile? I.e. the 'on' or 'off' wording at the bottom of the tiles.

I am currently in the free trial time, but plan on purchasing a licence.

Thank you in advance.

Answered: Discussion Open

What are the duplicate items in Re-authorize?

KamHouse 4 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 4 years ago 1

When authorizing devices from Smartthings I see a list of sections containing duplicates of my devices. What is the difference in these sections and should I check all duplicates for an item I want or just the first one of each or what?

Image 5619


SmartThings only allows to select devices by capabilities. Since some devices have multiple capabilities, they may appear in several groups. This is normal and there's no harm in selecting the same device several times, it actually makes no difference.

The SmartThings mobile app has a "select all" check box, which makes device selection a little easier.



Make sure to check device list #11.

Waiting for Customer

Intent URL for Amazon music app

Mark316 4 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 4 years ago 1

Do you know Intent URL for Amazon music app


Presence Sensor - Smartthings New App

matemple61 4 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 4 years ago 1

Since I converted from the Classic Smartthings APP I am having troubles with reporting presence of my wifes phone (Samsung Note) and my phone (Samsung Galaxy S9) in Action Tiles.  Not sure if this is on the smartthings side or the integration with Action Tiles.  Is there additional configurations settings that I might have not addressed in the new environment.   Any Insight would be appreciated.   

Used to work fairly well in the classic app - although temperamental at times.   Now it is very inconsistent in reporting presence.


Change displayed tile based on events

Kex 4 years ago in Configuration & Settings 0

Hi! New user here.

I love actiontiles as a product and would like to add a suggestion, or ask if its even possible.

I would like to have my screen change whats being displayed based on events. So when i activate my alarm, i´d like for the panel to only show certain things, but, when the alarm is off, it changes to another tile to display other information.

is it possible? 

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Auto Resize Font

The Damien 4 years ago in Configuration & Settings updated 4 years ago 3

It would be RAD if the tile fonts resized themselves accordingly when the tile is resized. That would be super helpful vs having to create a new theme.

Answered: Discussion Open

Battery Tile Color Change

Derek C 5 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 4 years ago 5

Is there a way to get a tile that shows battery level to change to a different color when the battery level is low?


Derek, when battery level is <= 25%, it's intent is set to Accent. When it's <= 5% the intent is set to Warn. The intents colors change according to Panel Theme.

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Pin protected

Gian Marco 4 years ago in Configuration & Settings updated by Alex (ActionTiles) (Co-Founder) 4 years ago 1

It would useful to have possibility to enable the pin for only switch ON - for only switch OFF or for both as it is now.