ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

Discuss & Vote

Move Tile Size and PIN code to Tileset level

TheChad 1 year ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 2 months ago 0

It would be nice if the tile size and passcode settings were in the Tileset setting instead of the Panel setting...

For the tile size, I have a lot of tiles on a tablet...medium is too large, medium-small is too small...if I could use medium for one panel for my buttons and controls, and then create another panel in medium-small or even small for battery indicators (don't need them that large) that would be perfect!

For passcode settings, I want everyone in the house to have the passcode to control the alarm, but I don't want the bastards changing my thermostat.  :)  Having it on it's own panel or something with it's own passcode would be nice! 

Answered: Discussion Open

Tile wrapping

Henry 2 months ago in Configuration & Settings • updated 2 months ago 2

Apologies for the basic questions, I did search through all settings menus and also on this forum but couldn't find an answer.

In one tileset, I have a 2x2 tile followed by two 1x1 tiles. I would like the two 1x1 tiles to be in a column, as opposed to a row. As an example, in the attached screenshot, I would like the 'Posh lights' tile to be underneath the 'TV lights' tile as opposed to the right of it. 

Secondly, is it possible to hide the status of a switch on a tile? I.e. the 'on' or 'off' wording at the bottom of the tiles.

I am currently in the free trial time, but plan on purchasing a licence.

Thank you in advance.


Can I link a tile to Apple Music?

dkruchten 3 months ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 3 months ago 1

I would like to link a tile to Apple Music so that I can play my playlist from there. 


Cannot Rename or Hide New or Existing Tileset Titles (v6.7.4)

KenB 12 months ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 4 months ago 3

Please note that Changes to the Tileset Title and/or "Hide Tileset title on Panel" property are no longer updated and saved after making edits.

Tested on Safari and Chrome browsers, both mobile and desktop.

Discuss & Vote

Drag & Drop layout directly on a user defined grid size

Jon Lunsford 2 years ago in Configuration & Settings • updated by David Finkelstein 7 months ago 5

The title is pretty self explanatory, but I should probably explain.

The current layout is functional, but takes a significant amount of time to get configured to a specific screen size or resolution. Allowing the user to start with a grid size of their choosing will allow them to verify the correct size before they begin their layout. Once they have found the correct size, the user could then drag and drop their available tiles onto the grid.

This would eliminate all of the back and forth necessary to do a new panel layout, as well as the need for blank tiles to be added.

Fixed: Please Comment

ActionTiles not usable on Shard AP02 - "Client is not associated with a SmartApp in Location"

ShaunTheBaa 9 months ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 8 months ago 4

When trying to link my SmartThings location to Action Tiles, I click "Home" in the location drop down box, click authorize and I just get an error saying "Client is not associated with a SmartApp in location Home", whatever that means. Any ideas?



It took a while, but super support from Brad at SmartThings resolved this issue today. 😁

ActionTiles welcomes our Aussie, Kiwi, and Asia-Pacificers who happen to be on the AP02 Shard to dive in!

Thank-you for your understanding while this unique issue was being handled.


AUTHORIZE and SYNCHRONIZE buttons missing from unlicensed yet unexpired Location Inventory page

AUTHORIZE and SYNCHRONIZE buttons are missing from unlicensed yet unexpired Location Detail page. These buttons appear once a Location is Licensed.


The My Locations / (+) Add Location function can be reused at any time and will not add a duplicate Location. This brings up the same SmartThings "Thing Authorization web page" as the missing AUTHORIZE button.

This Add Location function also performs the SYNCHRONIZE activity if you need to force ActionTiles to import new Routines and name changes on Things.

Answered: Discussion Open

Fully "Application Launcher" page

JB Bentz 11 months ago in Configuration & Settings • updated 11 months ago 1

Fully added a new option a while back, called Application Launcher.  I didn't think it was very useful, until I realized that it could 1. open URL shortcuts, 2. embed html/JS to customize it, and 3.  apply custom icons for the shortcuts.

It occurred to me, that Application launcher could potentially be a way to have a constant launcher/navigation panel, and Actiontiles could be embedded in an iframe within it.  It worked...but there's a catch.  Once you click on one of the links in the launcher, it loads the page in a new frame, and you lose the launcher.  I sent the fully team to see if there was a workaround, but I figured I would ask here to see if there was any code-slingers who might be able to figure out a work around.

Here's a Screenshot of the launcher running (at the bottom) with AT in an iframe.  (Please don't criticize the watermark.  I have 3 paid licenses for Fully, but not on my phone, where I was doing the editing earlier.)

JB Bentz 11 months ago

Meh.  I talked ot the Fully Developer and it appears this is idea is a bust.  You would need to host a new launcher/iframe combo for each panel....which doesn't make things any easier than just doing it all yourself.

So I guess it could be valuable if you just wanted a single panel, with some custom links/app launchers with custom icons on the same page...but as far as a dedicated notification pane, this is not the solution. O well.

Answered: Discussion Open

Power Meter Threshold

needlerp 11 months ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 11 months ago 3

I see in my Smarthings logs that there is a threshold for Power Meters which seems to be set at 15%. For low power devices this means that a 1w change will be over the threshold, resulting in very frequent updates. Is there anyway to change the threshold from 15% in the app / website?

Discuss & Vote

Backend UI Suggestion

DankRadon 12 months ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 12 months ago 5

If you didn't need to constantly click the vertical dots to access the menu that only has 2 or 3 options it would make bulk editing quicker. Seems like a good way to cut the amount of clicks in half.

Answered: Discussion Open

Multiple Hue Lights on Single Tile

gsgentry 12 months ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 12 months ago 2

I have a ceiling fan that has 3 hue bulbs in it but ST shows it as 3 devices, which technically it is... but i would like to toggle all as a group by a single tile. I’m not too concerned about controlling independently and i don’t want the clutter of 3 tiles.

Any advice?


Tile settings scroll bar

Al E 1 year ago in Configuration & Settings • updated by Alex (ActionTiles) (Co-Founder) 12 months ago 7

After setting up individual tiles in the tile builder when selecting the Tile Options next to the new tile, the "Tile Settings" pop up window appears but no longer has a scroll bar to scroll down to other options such as battery percentage or icon.

Deferred: Voting Open

Tile Icons Not updated in Panel Builder

cbabbman 12 months ago in Configuration & Settings • updated by Alex (ActionTiles) (Co-Founder) 12 months ago 2

Changing the Icon for a tile does not update the icon shown next to the tile in panel builder. BUT, the icon is updated on the Panel when in View mode.

For example, I changed the icon for a Wemo switch in the panel builder to the xmas tree icon. In panel Builder, the icon next to the item is still showing as a switch. But when I run the panel on my device, it is shown as the xmas tree icon.

Seems to be common to any icon I attempt to change to.


Edit Tile Titles (etc?) right in Builder list view

Brent 12 months ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 12 months ago 0


First off apologies if this has already been requested.  My request is that the ability to edit tile header / Title names be moved to the main panel builder screen currently you have to click the three dots next to a tile and then select edit tile.   What would make building panels so much faster, is if you could click on the name and edit the Tile header.  I included the screen shot below for reference to the area I would like to be able to edit.

Deferred: Voting Open

Offer +/- or up/down controls on Slider Controls

WB70 1 year ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 1 year ago 9

I'm not talking about little burgers.

The Slider functionality that was added for Tile Sizing, Tile Spacing and Corner Radius, it would be very beneficial to have a - on the far left and a + on the far right of the slider so that we have the ability to increase or decrease by 1.

Having to either tap or manually slide the slider is very difficult and trying to pinpoint an exact number takes quite some time. It's great for coming close to a number, and then being able to adjust 1 by one with plus or minus would be a great value add for everyone. I know I'm not the only one that this is tedious and cumbersome process for.



Understood; but we had to focus on the immediate issues folks were reporting in some browsers with Sliders functioning inconsistently.

Input Boxes are completely reliable. We will keep an eye on this topic, but may have to reframe it now that the Sliders for Tile Styling are no longer in the app.

Discuss & Vote

Add a global "Friendly" name field to "Things" Inventory to alleviate need to manually override Tile Name

Some Things are commonly used on many Panels. Globally customizing the name (Label) requires editing the Label field for it every instance of every Thing Tile on every Panel.


Hi Gunnar,

Managing Thing or Tile attributes on a "global" level (i.e., closer to the Location - Thing Inventory) makes a lot of sense, but requires some significant development overhead.

I think the benefits are pretty clear, but we have to prioritize this with everything else, so don't forget to   Vote  on your own Topic, thanks!


Panel Style: Tile Size setting doesn't stick (inconsistent)

Bob Smith 1 year ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 1 year ago 4

I am having problem setting a custom tile size. I am trying to set at 145 and when I go to view I see no change. When I go back to settings, I find setting set for custom but setting has changed to 100. 

Thanks for any and all help. Great update loving the higher visibility selection in the themes!


Fix has been deployed.

Panel Style slider controls have been replaced with numeric input boxes to ensure maximum reliability.


Round off temperature decimals

bne 2 years ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 1 year ago 4

Is the ability to round off decimals available? I looked at the SmartThings ActionTiles APP and did not find an option similar to what is in the SmartTiles (Connect) APP. Maybe I missed it somewhere.


Re-Add / replace Thing

Jim 2 years ago in Configuration & Settings • updated by Terry (ActionTiles) (Co-Founder) 1 year ago 2

Not sure there's a solution for this. I had 3 devices go offline when my hub update occured. Had to remove, reset, and re-add. Even tho I used the same name I still had to remove the tiles and put them back in. Is there no way around having to do this? Had to redo several panels. Not a major thing, just inconvenient.

Discuss & Vote

Set target screen size to help Panel building on Desktop for mobile

Bergstrom, Gunnar 2 years ago in Configuration & Settings • updated by Neflhiem 1 year ago 3

Great that you can edit panels in a web browser and view those panels on any device. I would like to make a suggestion that when editing in a desktop web browser an option is provided to set the screen size you are editing so that the tiles maintain the same order and sequence as they would on the device that Action Tiles will be displayed on. Perhaps something like 2048 x 1536 pixels for an Ipad Air being displayed in Landscape mode. No need to have a list of every screen size - just let user enter pixel height and width.

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