ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.


Help with Fully, AT, Fire HD10, DakBoard?

Jamie Pryer 1 day ago in Browsers Tablets Phones • updated by Terry (ActionTiles) (Co-Founder) yesterday at 1:17 a.m. 3

Hey all,

firstly, LOVE the software - spent hours getting everything setup, which im really happy with!

current setup includes a new FireHD 10" + Dock, Fully, ActionTiles - plus some other cool things like Ring, Rotation Control, Automateit etc...

My question:

I've setup fully to show my DakBoard home screen, with a button over to my AT.

I thought I had disabled all locks on my FireHD, however it somehow keeps locking, which is a real pain.

Any pointers, or can this not be stopped?

What i want is for Dakboard to always display but screen should sleep after 30 min (Black/dim) and then wake on touch/motion. Currently it just keeps locking and i have to swipe up to unlock (not a pain but just curious if i can stop this!)


Kindle Fire tablet 8 Battery draining while plugged in

Mike Glen Ellyn 3 days ago in Browsers Tablets Phones / Amazon Fire • updated 3 days ago 2

I have a new Kindle fire tablet 8 with Action tiles and Fully Kiosk browser running.

I have it mounted on a kitchen cabinet and the cable is running to a power strip in the cupboard. 

The battery drains throughout the day and gives me a battery warning.

Any ideas? Is it the cable? I'm using one that was suggested  with a right angle connection to fit in the frame.


Windows 8.1 RT Surface with Kiosk Sp Browser

mbarbonneau 3 days ago in Browsers Tablets Phones / Windows • updated by Terry (ActionTiles) (Co-Founder) 3 days ago 0

I'm using a Kiosk SP browser from Microsoft Store its working fine but there no way to save the credential for Actiontiles I was wondering if someone had any luck using embedded credential I'm not sure how to do that. Also is there a software that you would recommend for Microsoft surface with 8.1 RT?

Thank you!


Windows shortcut tile for Spotify and other apps

win88ice2004 1 week ago in Browsers Tablets Phones / Windows • updated 1 week ago 2

Hello all!  I have tablets running Andriod and all can launch into Spotify and various other apps using the intent URL no problem.  However i also have a windows surface i am trying to get working similar.  Is there a way for me to launch Spotify, Sonos, Harmony etc, from a windows exe in action tiles?  


Panel Resolution for Kindle

JackJ 3 weeks ago in Browsers Tablets Phones / Amazon Fire • updated 2 weeks ago 2

Hi all,

Has anyone found the perfect Panel sizing for the Kindle HD 10 and Kindle 7 by any chance?

To fill the Kindle 7 screen horizontally i have to have some of the tiles cut off at the bottom.

For the HD10 i have to have some blank space along the bottom as the panel does not scale correctly.

It does however scale fine for iPads.

Is there a way to better customise the resolution to fit Kindle devices, as i've tried playing around with everything on the Dimensions tab, but can't quite fit the full screen.



Amazon Fire & Fully discussion

Just posting this link here for now for reference:

I need to use AT for pet sitters to be able to interact with ST when staying at my house. I don't want them to have access to my iPad because all of my Apple devices all linked nor do I want to share the ST app with them, so I bought the 3 pack 8" Fire tablets during Prime deals which will be dedicated to AT/ST. Last night, I was able to install Fully Kiosk Browser and set it up to turn on w motion. The only problem I can't seem to fix is that it still turns on to the lock screen. I am hoping someone can give me some settings to fix this. These tablets are Fire HD 8 (7th Generation) so I am hoping this was not just a feature in previous versions.

Readers are encouraged to browse Fully's website, as it contains a direct link to the APK and descriptions of all the features.

Answered: Discussion Open

Solution: Fire, Ring Doorbell, Fully, and Action Tiles

Willis 1 year ago in Browsers Tablets Phones / Amazon Fire • updated by Larry D 1 month ago 120

I have seen a lot of questions related to the Ring Doorbell and Kindle Fire...I figured out a workable solution:

Sideload the Google Play Store onto the Fire (I used the instructions at )

Use the Play Store to install the Ring Doorbell app

Use the Play Store to install AutomateIt

Setup 2 rules in AutomateIt:

Rule 1:  On notification from Ring, run the Ring App

Rule 2:  On notification from Ring, run the Fully App with a 1 minute delay

AutomateIt will notify you that it needs permission to monitor notifications.  Allow that permission.

Start Fully, ring your doorbell, see your front porch, cheer, wait another half minute or so, and Fully restarts, conduct victory lap...and profit.

If you have motion detection turned on for the doorbell, this will also show your porch if something trips the motion sensor.

Answered: Discussion Open

Preview on PC as various tablet screen size?

Bryan Mack 1 month ago in Browsers Tablets Phones • updated by Kevin1 1 month ago 3

I'm doing my action tiles development from a PC, and am developing for a few different devices with different screen sizes. WHen on the PC, is there some kind of option that says "Preview for an 8" screen" (or, preview Amazon Fire 8)...  and then I could "Preview for a 9.7" screen" (or, preview iPad 6th Gen), etc. ? this would be helpful as I don't need every device in front of me -- or, when my panel is mounted, I can see what the adjustment will look like on various panels in my home.


Performance on New Kindle HD8?

DARK STAR 2 months ago in Browsers Tablets Phones / Amazon Fire • updated by Terry (ActionTiles) (Co-Founder) 1 month ago 12

I've set up a new Kindle Fire HD8 with Fully Kiosk (for Fire OS) and Action Tiles. I'm glad I discovered Action Tiles. This is a really great addition to the SmartThings Ecosystem. 

The only issue I have is that changing panels is a little slow. You can see parts of the page "repaginating" as it comes up. I've tried disabling most of the unnecessary features on the tablet already. Any suggestions to improve speed of transitions between panels?


Why do webpage shortcuts not work in the Tesla browser?

afgoody 2 months ago in Browsers Tablets Phones • updated by Terry (ActionTiles) (Co-Founder) 2 months ago 3

I have a Tesla Model 3. One of the many things that is lacking in the Tesla browser is their favorites management (i.e. can't sort or organize). ActionTiles mostly works great in the Tesla browser, and I was hoping shortcuts would work well for this. But, when I click on a shortcut, nothing happens. Are other Tesla owners experiencing this?


Please test all 3 different Settings for the Tiles:

  • Open in new window
  • Open in same window
  • Open in pop-up.
Discuss & Vote

PIN keypad sensitivity?

Todd Mumpower 2 months ago in Browsers Tablets Phones • updated by Terry (ActionTiles) (Co-Founder) 2 months ago 1

I love the larger keypad. But I have been having difficulty entering PIN. Is there any way to reduce the sensitivity of the keypad? I am frequently entering double digits with each touch.


Door Lock Confirmation Pop Up Window Wrapping Problem

GrassShack 8 months ago in Browsers Tablets Phones / Apple • updated by Alex (ActionTiles) (Co-Founder) 2 months ago 3


I have a front door lock tile that I'm having an issue with. When tapping the tile and the confirmation window pops up, the text doesn't seem to wrap properly which makes it scrollable and not to mention a little bit of an eyesore when viewing on my iPhone 8 Plus.

Can anyone help me fix this?

Thank you!


v6.7.2 Glass UI: Broken functionality on older iOS devices

Derrick Ho 3 months ago in Browsers Tablets Phones / Apple • updated by Alex (ActionTiles) (Co-Founder) 2 months ago 21

This update broke the UI on older devices.

I have several iPhone 5C devices and this update has broken the PIN entry UI.  The numbers  are missing except for 0 which is partially cut off.

This is using safari and I can not use a different browser.

I have tried quitting and relaunching the app but it still doesn’t resolve the issue.

Answered: Discussion Open

iPad Kiosk app? Wake on front camera motion?

BigSlade 4 months ago in Browsers Tablets Phones / Apple • updated by Ike O. 2 months ago 8

I tried to search the forum for this answer, but could not find anything.  I was looking to create another smart panel for my house and have an iPad Gen 2 laying around and figured I would try to repurpose this.  Unfortunately I can't seem to find anything like Fully Kiosk that will wake up the screen on motion.  From the show me your tiles post I know there are a lot of people using iPads, so what are you using?  Or is the display just always on?  Thanks in advance.

Confirmed Bug

Arrange Tiles mode scrolls on iOS 11+

Colton 7 months ago in Browsers Tablets Phones / Apple • updated by Terry (ActionTiles) (Co-Founder) 3 months ago 4

When I add a thing and then adjust its position, the list jumps around not permitting me to move the thing upward in the list. Using iOS on an iPad. 

Answered: Discussion Open

HTML video feed login using ActionTiles Fire App

Brett 3 months ago in Browsers Tablets Phones / Amazon Fire • updated 3 months ago 2

Just downloaded the new ActionTile app for the Fire tablet and noticed there is no way to view camera feeds because you can't log in to the feed.  I know this was an issue with Chrome and trying to embed user/password and was wondering if it is the same with the new app and Fire OS.


Surface 3 / Windows 10: a kiosk mode browser?

Gbenro Odunaiya 11 months ago in Browsers Tablets Phones / Windows • updated by David Cameron 3 months ago 1

Does anyone use a Surface 3 or Windows 10 tablet? If you do, which browser app do you use that's similar to Fully Kiosk i.e. has full screen mode, has screensaver (I use dakboard) and has camera motion sensing?



Google Home Hub

jd 5 months ago in Browsers Tablets Phones • updated by Rajan Kannan 3 months ago 7

Could anybody do a quick comparison between ActionTiles and the recently released Google Home Hub?  Thanks in advanced.


Fully browser pull-to-refresh incompatibility

Jean 1 year ago in Browsers Tablets Phones • updated by Terry (ActionTiles) (Co-Founder) 4 months ago 8

When pull to refresh is enabled in Fully Kiosk and I scroll down in AT, I cannot scroll back up. The only option is pull to refresh. Same behavior on 2 different tablets and confirmed by the Fully developer. He redirected to AT support. 

Thanks for your help

Feedback from Fully support:

 I can reproduce the issue with Fully Kiosk on Android 6.0 with the latest Webview.

Unfortunately there is nothing Fully Kiosk can change as this behavior is completely in charge of the Android Webview. Probably changes something in scrolling behavior intentionally as no scrolling bar appears in Fully (other than in Chrome on the same device). However in Chrome pull to refresh is out of order for this site (other than in Fully). Something is going wrong in the webengine. Sorry, Fully can't change this. Ask Actiontiles guys to make their website more standard compliant.


Hi Jean,

It should seldom be necessary to refresh ActionTiles, so we recommend that Fully users disable the "pull to refresh" option.

Every ActionTiles page has a RELOAD menu option or button available on it, either on the left-Side-Nav menu or, when viewing a Panel, in the "(...)" Floating Panel Options menu.

Please contact if you find you need to frequently reload ActionTiles. It should not be necessary, but we would like to understand what you are encountering.



Solution Exists

Browser time and Clock Tile is off -5 hours

Bryantrichar 5 months ago in Browsers Tablets Phones / Amazon Fire • updated by Terry (ActionTiles) (Co-Founder) 5 months ago 3

For some reason on my new Fire HD 8 7th edition, in two different browsers the time is +5 hours. Time is right on iPhone and Laptop. Tried Fully and Chrome


Fire HD 8 via Fully

Fire Android

Hi Bryan,

The Clock Tile "uses" the System Time of your Tablet / Phone / PC; but relies on the browser's interface to the operating system (FireOS, in this case) to pass  in the correct current time, accounting for the Time Zone, DST, and so on.

My guess is that there is there is either an incorrect setting in FireOS (check your various date/time Android Settings for the tablet), or an obscure bugin FireOS that is perhaps triggered by a temporary glitch in GPS or Network "location services" (and thus cannot determine the correct Time Zone) or the change from Daylight Saving Time to Real Time.

My own Fire HD8 Tablet (and Fire HD7 Tablet) are showing the correct time (in Pacific Time).

So, please:

  1. Reboot the tablet (completely shut it down and turn it on again). That might be completely sufficient.
  2. Drag down from the top of the screen and press the GEAR to examine all the FireOS Settings. In particular, check the "Date & Time" section. I use "Automatic Time Zone"; but you may want to toggle this off and on, or even set it to off and manually select your Time Zone.

Please let me know what happens - though there may be nothing ActionTiles can do about it if we are accessing the system date according to the Javascript specifications.