ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

+3
Answered

Why doesn't AT work on older Androids and iPad Gen1?

AmanKhandelwal 7 years ago in Browsers Tablets Phones updated by Terry (ActionTiles) (Co-Founder) 7 years ago 2

I have an Ipad 1 and a galaxy tab A and on both the action tiles home page load but when I try to login it shows a blank page but it has the correct URL.

Android iOS
Answer

As a richly featured single page web app (i.e., a website that loads as a single file and uses advanced Javascript, AJAX, and other technologies to deliver an experience nearly equivalent to a natively compiled App), ActionTiles relies on browser compatibility with certain powerful libraries that were released long after certain "old" browsers were written.


If you can root, ROM update, or jailbreak the Android or iPad and run a more contemporary browser version, that will usually solve the issue.


This is, of course, much more likely to be possible on Android than iPad, as rooting methods for nearly every Android device are published on the internet.


0
Waiting for Customer

Fully Browser - Weird Behavior?

TWE 7 years ago in Browsers Tablets Phones / Amazon Fire updated 7 years ago 4

So, I have fully set up to keep the screen on, screensaver at 30 seconds, and the screensaver URL set to Dim: on my Fire 7 2nd gen.


It works great! ....  for a day or two.  Then, randomly, it seems to go back to the lock screen.  I also notice that the screen brightness is reset to minimum after I unlock it.


Is anyone else experiencing this?  Is there a setting I need to find to fix this?  Or is it likely that someone in the house is fiddling with things?  (They swear they are not)

Fire
0

List of Spit Screen Android Apps

Den 7 years ago in Browsers Tablets Phones / Android updated by Terry (ActionTiles) (Co-Founder) 7 years ago 0

So far, I can display my ActionTiles panel on the top half of my Nexus 9 Android tablet while viewing a Ring doorbell camera on the lower half of the screen. In addition, but not at the same time,  I can also run the Zmodo app and view one of my Zmodo cameras on the bottom half of the screen. I cannot use the MeShare app, which supports my Zmodo cameras, in the split screen mode. I realize that not all phones and tablets can do split screen. It is nice to control lights, alarms and sprinklers while you are viewing your front yard on a fairly big screen. 

+1
Discuss & Vote

Support for Tesla browser

nimrooz 7 years ago in Browsers Tablets Phones updated by Alex (ActionTiles) (Co-Founder) 7 years ago 6

Would be great if it would support Tesla's browser's. 


Perhaps like: https://teslaapps.net/en/

Answer
But I wonder what the difference between your code and the teslaapps.net is.


You know the expression: "you can't prove a negative"? That's what applies here. Just because some particular specific piece of code i.e., the teslaapps.net website, is able to run, does not give us any clue as to what portion of our complex (but completely standards compliant!) ActionTiles web-app is not being handled properly by the Tesla browser.


My understanding is that their browser is very "locked down", and I presume a relationship-agreement is required in order to get the specifications and an emulator, etc., in order to the necessary debugging and possible accommodation of its quirks.


If you know of any other path to debug Tesla, we're open to hearing it.

0
Discuss & Vote

Slow to load when switching over on IPad

Tasmin 7 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 7 years ago 3

My goal was to run this on an IPad with it being on a photo frame app most of the time, but double-clicking the home button to switch over to Action Tiles panel. However when I do this I see a white screen for up to 17 seconds before it loads the tiles. Is there another way to do this?

iOS
0
Answered

How do I permanently get rid of my browser header?

Den 7 years ago in Browsers Tablets Phones / Android updated by Terry (ActionTiles) (Co-Founder) 7 years ago 3

Stays at top of my panel of my Android tablet.

Answer
  1. What brand & model Tablet, and OS Version?
  2. What browser?

In general, if you are using relatively recent OS with Chrome from Play Store, just use the "Add to Home Screen" option from the Chrome menu. The icon that gets created will launch in immersive full screen mode.


This won't work on Amazon Fire; so we recommend Fully there (and, in general, Fully is quite useful...).

+23
On Hold: Discussion Open

Would love to see actiontiles as as a skill for amazon alexa show!

Matt S 7 years ago in Browsers Tablets Phones updated by Terry (ActionTiles) (Co-Founder) 7 years ago 3

So Amazon just released the echo show.  This was my first purchase in the echo line and so far I think its great.  There's on thing that would make it better!  If actiontiles could work on it!  Unfortunately they don't have a browser for it.  It looks like everything that works on it needs to be an echo "skill".  I have no idea what is involved in developing a skill, but it would be great if you guys looked at doing this.  Seems the community has a lot of echo users, so I imagine something like this would be useful for many. I'd even pay an added fee for it!


Thanks for listening!

0
Problem Withdrawn

Confirming Safari on iOS 4.2.1 (Gen2 iPod touch) is not Compatible

kroyster 8 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 8 years ago 5

Update for your browser compatibility notes: My 2nd generation iPod Touch worked with SmartTiles, but no longer works with ActionTiles.  It is running iOS 4.2.1 and cannot update further, nor can I install any other browsers from the app store.  The behavior is that the login page will not display, so I cannot authenticate to access my panels. I have no idea if the panels would work post-auth.

iOS
0
Researching Answers

What iOS and Android versions are supported?

Andy Walsh 8 years ago in Browsers Tablets Phones updated by Jim 8 years ago 4

Trying to find out what version of iOS and Android is supported. I don't seem to see this on the FAQ's...

Android Fire iOS
0
Confirmed Bug

Light bulb color picker not working Windows Edge browser

Terry (ActionTiles) (Co-Founder) 8 years ago in Browsers Tablets Phones / Windows updated 8 years ago 1

The color-picker on switch Tiles will pop-up normally on Windows 10 Edge browser, but tapping it gives no response.


(There are a couple other glitches in the color-picker which we are investigating).

Windows
0
Not Reproducible

Routines Showing "*"

ChrstnMchl 8 years ago in Browsers Tablets Phones / Android updated by Terry (ActionTiles) (Co-Founder) 8 years ago 2

I have had it happen a couple times now, but only on my Android (and my wife's). I'm looking at right now. The specific routine does not show up and the tile just has * and says routine. On the desktop it is actually saying the name of the routine and has the routine symbol. When this happened before it eventually changed to what it should be so I think it might be a refresh issue?


Edit - hitting Reload in the options does get them to show up right.

0
Discuss

Charging tablet in the wall

Mark 8 years ago in Browsers Tablets Phones updated by Terry (ActionTiles) (Co-Founder) 8 years ago 1

I'm looking to mount a cheap Android tablet on the wall to run actiontiles.  I did a quick search but couldn't see any recommendations on USB chargers that could fit inside a UK backbox.  I have found lots of links to chargers that screw to the outside of the backbox but ideally I want it to sit inside so that I can make the tablet fit directly onto the wall.

+3
Fixed

No "Plus" button to add a location on iOS

jimxenus 8 years ago in Browsers Tablets Phones / Apple updated by Terry (ActionTiles) (Co-Founder) 8 years ago 9 1 duplicate

FYI,



On my iPad Pro (iOS 10.2.1) running the latest version of Safari, the orange “Plus” button does not show up in the bottom right corner. I also tested on Chrome for iOS and Dolphin browser on iOS as well.


I finally went to my Mac and logged in there and the button showed up.


However, I did see the Add panel button under the “My Panels” tab on iOS.


Jim

iOS
Answer

This is a confirmed bug. ...

We have a (probable) Fix Staged in Beta and waiting for confirmation that it works and doesn't break anything else.

+1
Discuss & Vote

Windows RT Panels

Brian Shellhorn 8 years ago in Browsers Tablets Phones / Windows updated by Terry (ActionTiles) (Co-Founder) 8 years ago 1

Initially I had one large panel and it worked great, though it wasn't very pretty or easy to find what I was looking for. At the urging of ActionTiles I created many panels and simplified the summary panel to essentially be a panel of links to other panels. I really like the new setup!

The issue is when clicking on the panel links there is a significant delay in moving to aother panel on my Surface RT. Perhaps 5 or 6 seconds. This does not happen on my Android Phone, My windows 10 PCs, or my android tablet.

I know you guyActionTiles had some challenges with RT in the beginning. Is this just a limitation of Windows RT that can't be overcome? Is there something I can do to speed it up?

Thanks in advance!

Windows
0
Fixed

Media & Shortcut Link dialog renders wrongly on IE Explorer (& Edge)

Whyintheworld 8 years ago in Browsers Tablets Phones / Windows updated by Terry (ActionTiles) (Co-Founder) 8 years ago 8

When trying to create media or shortcut links from Edge or Explorer on a PC the pop up window doesn't always display within the browser borders. The OK and Cancel buttons may be off screen. There is no way to grab the title or top border and drag the pop up window back within the browser borders which eliminates the option to click OK and save the link or to cancel.


The fix is to resize the browser until the pop up resizes within the border but I believe it can be coded differently to prevent it from occurring in the first place.


Image 586

Windows
+1
Fixed

IE 11 doesn't issue Commands (on Surface RT and other Windows...)

Brian Shellhorn 8 years ago in Browsers Tablets Phones / Windows updated by Alex (ActionTiles) (Co-Founder) 8 years ago 6 1 duplicate

I have set up a panel and I am loving the functionality on my phone.

I use an old surface RT as my main smarttiles hub in the kitchen and it has been great...


But ActionTiles doesn't seem to be working on IE11 on the surface RT. It loads up and looks right, but when I click a button (say a light switch)...The button changes like it should be switching the lights on but nothing happens. Any ideas?

Like I said, it is working Great on my Samsung Galaxy S7 Edge.

0
Problem Withdrawn

Fluid browser on OSX no longer working

David LaPorte 8 years ago in Browsers Tablets Phones updated by Terry (ActionTiles) (Co-Founder) 8 years ago 2

I used Fluid on OSX - a little app that let's you create apps from webpages - to have nice little menubar pulldowns for my ST locations. It seems like this isn't working any longer - when I update Fluid to use the ActionTiles panel URL instead of the SmartTiles dashboard link, it seems to launch in my default browser (Firefox) instead of in the Fluid browser.


I'm guessing this isn't a Fluid bug (as it worked with SmartTiles) and hopefully is just a minor tweak, any help in making this work would be greatly appreciated!


thanks,

Dave

Mac