ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.


Unable to Authorize new Sonos Devices to ActionTiles

There's a new issue related to Sonos that we are tracking. We got 5 reports of this bug in the last two days. This must be due to something that was changed on the SmartThings side since we didn't change anything on our end. We are trying to figure out what the problem is and find a solution.

If you are experiencing this, please add your VOTES and Follow this Topic for updates.



Discuss & Vote

Stock Ticker Tile

Corey 2 years ago in Things & Capabilities / RSS & Feeds updated by Kamel Reddad 1 week ago 12

While I realize that this may veer slightly off of the smart home control aspect of Action Tiles, I was wondering if it would be possible to create a stock ticker tile to compliment your other Clock, Weather, Weather Forecast, Calendar, and RSS News Feed tiles?  I use my tablets for both smart home control as well as a "one stop shop" for information and it would be nice to have a tile where you could display the current prices of certain stocks, funds, etc., and have the tile scroll through them (realizing that it would/could not be real time information).

I assume this would be low priority compared to all the other activities you have going on, but am curious whether there are others who are interested in a stock ticker tile as well.  Thanks.


"Error: device does not support command on" - KASA TP-Link, Sensibo AC, and other WiFi Cloud-to-Cloud devices

Terry (ActionTiles) (Co-Founder) 1 month ago in Things & Capabilities updated 2 weeks ago 16

We are aware of this issue and are continuing to investigate. We are fairly certain of the root cause.

The bug impacts a variety of brands and device types; most or all of them have only recently been added to SmartThings's list of compatible devices. A common factor: They are WiFi based, and use Cloud-to-Cloud (C2C) communication to receive commands and send events between the SmartThings Cloud and the Vendor's Cloud.

Some specific known devices with the issue:

  • KASA TP-Link (HS103, HS105, ...)
  • Sensibo AC
  • certain televisions
  • Yeelight RGB strips
  • ...

We have determined that the likely root cause is that SmartThings made an undocumented & unannounced change to their Device Type Handler standards. It's not uncommon for them to make unannounced platform changes; but we will work with them to resolve the issues. They have explained the changes to us.

These newly compatible devices are not returning expected data to ActionTiles. We will request that they publish an updated version of our "ActionTiles V6 (Connect)" SmartApp with new data expectations and related exception handling, after we verify the fixes in our test environments.

If you are experiencing this error, please add Votes. If it is for a device not listed above, please add a Comment with the exact manufacturer / model information. Vote count will help us determine the urgency.

We have no ETA for resolution at this time, but please "follow" this post for progress updates.




Fixed with the assistance of SmartThings; deployed to Production on Sept 3, 2019.

On Hold: Discussion Open

Compatibility with other platforms?

wow!  this seems like a beautiful way to have quick intuitive access to my smart home controls.  Its just a shame it only works with SmartThings ... Is there any plan to expand to other smart home platforms?  I specifically use Axial Control with an Aeon Labs stick on a windows PC, but I'm sure owners of other hubs would love to have AT as their visible interface.  

Windows Fire Android

We've actually answered this dozens of times, so I'm just leaving this open for discussion until I get a chance to merge or paste in any existing answers.

ActionTiles is not a portal app. It is the #1 Dashboard Panel builder for SmartThings, which, in turn, is the #1 smart home platform, which, in turn, can intergrate with hundreds and hundreds of devices (Things) from many different vendors. It would take a significant distraction and diversion of our resources to integrate with "other platforms". Not saying it won't ever happen; but this is further down on the to-do list than Features which will benefit our thousands of existing, loyal Customers.

Waiting for Customer

Amazon Dash Button Tiles / Panel

Kenny 2 months ago in Things & Capabilities / Non-"Works With SmartThings" devices updated by Kevin1 2 months ago 2

Would love to see ability to have a panel of (virtual) Amazon Dash buttons. Now that Amazon is retiring the physical buttons, having them on action tile panel would be handy as hell.


Netatmo: No Thermostat Tile option

Kevin Spencer 4 months ago in Things & Capabilities updated by Alex (ActionTiles) (Co-Founder) 2 months ago 5

Hi all,I'm new to actiontiles and I'm trying to get the control of my thermostat working. 

My panel shows the current temperature of the thermostat but doesn't give me the option to change the temperrature.

I have full control in smarthings but when I first setup actiontiles and I sync with smarthings and imported my devices it wasn't in the list  

Can someone advise what may be the problem?

Cheers, Kevin.

Discuss & Vote

Run webCoRE pistons from ActionTiles

Essavant 2 years ago in Things & Capabilities / CoRE and webCoRE updated by Puskaitis 3 months ago 27

Is there planned support for WebCore? I'd like to remove all my SmartThings Automations Routines and replace with WebCore automations - and I would, except I would lose the ability to use them as Routine Tile(s) in ActionTiles Panels.


That makes more sense... ☺️ It didn't occur to me that webCoRE Pistons are used as form of "super Routine".

Not currently in our immediate plans...

  • webCoRE users are a relatively small bunch of customers (though growing...).
  • There's a pretty easy (?) available workaround for power-users: Create Virtual Momentary Buttons or some other triggers for your Piston.

But we'll leave this Topic open to collect  Votes  and discussion. Don't forget to Vote on your own Topic... Thanks!!!

Waiting for Customer

Capability Window Shade - Rolling Shutter Tile type

Zvika 7 months ago in Things & Capabilities updated by Robin Winbourne 4 months ago 7

I installed Fibaro roller shutter and in Action Tiles it shows as type "Switch".
This means that it will show the open percentage of the roller shutter correctly but it will show OFF only when it will get to 0 %.
So even when the roller shutter is 3% the status will be ON .

In SmartThings it shows closde as I set the open/close offset to 45 %.

This make a confusion as I see it as open but it's not open .

Is there a way to make this the same as SmartThings status ? 


Samsung Washing Machine

Jamie Pryer 4 months ago in Things & Capabilities updated by Terry (ActionTiles) (Co-Founder) 4 months ago 1

Hey all,

i have a samsung washing machine, that shows up in my ST app.
Ive been able to authorise it within AT (shows up as "washing machine" in the 2nd grouping list).

however when i go to add this as a "thing" - its not listed? What am i missing sorry


Capability Color Temperature control

Luke 2 years ago in Things & Capabilities updated by Ephrayim 5 months ago 8

ActionTiles currently does not support controlling Capability Color Temperature. This would be a useful addition, in order to adjust the white temperature of such bulbs, in the same way colour can be adjusted for colour bulbs.

Answered: Discussion Open

How do I add the SmartWeather tile?

Brian Beaird 3 years ago in Things & Capabilities updated by Terry (ActionTiles) (Co-Founder) 5 months ago 46

I see where I can add individual sensor values of the weather tile (temp, humidity, lux), but how can I add it as a whole in the same way SmartTiles did? I'm sure I'm just missing something here.

Discuss & Vote

WebCoRE "Value Tiles"

Ryan Casler 1 year ago in Things & Capabilities / CoRE and webCoRE updated by Todd Mumpower 5 months ago 24

Any plan to integrate support for the WebCore Value Tiles to display the information they contain?

Discuss & Vote

Enhanced webCoRE presence sensor integration

Shane William 2 years ago in Things & Capabilities / CoRE and webCoRE updated by KalaCanel 6 months ago 2

When using the webcore presence sensor it is possible to set a "home" location and that works great with actiontiles for showing present/not present. I am wondering if it would be possible to enhance it further to have the location show at the bottom since you can set multiple geofences in webcore. So when i'm in my "home" location it would light up like normal, however when i leave, if i arrive at another geofence location it would not light up but at the bottom the text would read "work" or whatever the geofence name i have setup in webcore would be. I'll post an example picture below shortly. 

Waiting for Customer

Battery in footer for Siren Tile

Michael700 7 months ago in Things & Capabilities updated by Terry (ActionTiles) (Co-Founder) 7 months ago 1

It would make my main panel look better and save same space as well.

I have battery powered Sirens outdoors and mains powered Sirens indoors.

I don't mind if the battery icon is visible in the footer for mains powered things, I already have it on some of my motion sensors.

Waiting for Customer

Sonoff / Tasmota / TH10 or TH16

Anyone integrated Sonoff or Tasmota Flashed devices? 

Specifically I am working on displaying pool and hot tub temp reading data from the Sonoff TH10 or TH16. 

I think I can get control to turn on and off Sonoff devices with Tasmota flash by pushing IFTTT Web urls but not usre how to get a read from the Sensors. I can get a device page to return txt version of Temp information. Not sure how to parse it out and display it with action tiles. Loving ActionTiles.. 

Discuss & Vote

Need ability to "resume" Thermostat Schedule

sflamm 2 years ago in Things & Capabilities updated by Cherokee180c 7 months ago 9

The thermostat device is missing a "resume" capability -- which tells the thermostat to stop holding the current temperature and resume its schedule. 

This is really a bug - as your up/down temperature controls perform a manual hold on the thermostat and the tile provides not way to resume the schedule....

Discuss & Vote

API Calls to external services

Luis Arano (AuthEx) 1 year ago in Things & Capabilities / Non-SmartThings APIs updated by Diego F. Zamora 7 months ago 5

So I mounted a monitor on one of the walls near my kitchen to use Action Tiles.

How cool would it be if we could write our own API calls with expected return values?

For instance, I know we can call out to "Media" and return maps, gifs, video, etc. How about calling out a a weather service (think using our own API keys, we could retrieve weather information for whatever timeframe we specify.

I was home alone watching a movie, I walked over to my kitchen and I knew I had put in a Pizzahut order, but it was taking so long. My first reaction was to look at that monitor, not sure why, but I know that if I had a tile where I could enter a webhook, I would totally use it for this and a bunch of other things...

Any thoughts?


Proper WebCore presence status integration

Mrl72 1 year ago in Things & Capabilities / CoRE and webCoRE updated by lough72 7 months ago 4

Hey all! 

I was kinda upset that ST doesn't provide a way to capture the proper presence status that could be displayed in ActionTiles so being a developer I've created my own web service that shows a real status vs just "Present" or "Not Present."

You simply setup a new piston in WebCoRE that passes the current location to a small web service which takes the status and dynamically creates a Tile that you can display by using the Media Image Tile.

Here's an example of how it looks on an ActionTiles Panel:

Some features:

  • You can upload a pic for the icon or use a system one.
  • You can choose any background color to match your existing dashboard.
  • You can set any tile size to match your existing tiles.
  • Status is updated as fast as you need it. 

I'm currently adding the final touches but would love to open this up to the community!


Answered: Discussion Open

Curb Energy Display

Wyatt 8 months ago in Things & Capabilities updated by Terry (ActionTiles) (Co-Founder) 8 months ago 6

I am not sure if this has been covered, but any help would be appreciated.

Now that Curb has been integrated into SmartThings, is there a way to add a tile that shows the energy consumption? There is a "Net Grid Impact" that shows your total energy use. It subtracts whatever solar you have and this is what your "grid impact" is. Of course, if you don't have solar, this is still the total you are using.

I have gone to "Authorize Things" but it does not come up.

Any ideas?

I don't want to add every circuit, although that might be cool as a separate panel, just the total.



We like to respond quickly when we can 😉 ... even if it is not the answer we would like to give...

We will put in a request to have SmartThings make the necessary correction to this Device Handler, they may deny it or it may take a very long time. They are pretty busy focusing on the new App and API.

The much faster fix:

Make a copy of the source code and paste it into a new Device Type for self-publishing, give it a slightly different name, and then assign your personal Device Type to your Device. This is done in the SmartThings IDE at

Let me know if you don't know how to do this, and I'll see if there's an easy tutorial in the SmartThings Community somewhere...




Show Current Light color in the Color Picker

Jeff Terrace 12 months ago in Things & Capabilities updated by Terry (ActionTiles) (Co-Founder) 8 months ago 5

It doesn't look like the *current* color of an RGB light shows up anywhere on the dashboard. Even if you pick a color from the color selector, the next time you open it up, the color isn't selected. Am I missing something?


There's a bug such that only DTHs which also set the deprecated Attribute "color" in "#rrggbb" format will trigger the Tile to display the Color Bulb in the footer.

The updated Capability spec only requires Hue and Saturation to be set by a DTH, so we need to fix our code sometime for this.

We'll note this and leave this Topic open for related discussion.

Thanks for finding this little quirk!