ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

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Media Tiles update interval has been 'sketchy' since about the time of the retirement of groovy

k0jdd 3 weeks ago updated by Alex (ActionTiles) (Co-Founder) 6 days ago 3

Since around the time of the the retirement of Groovy my static image media tiles have not been updating on a consistent basis.  It does not seem to matter what I set the refresh interval to - I have also tried leaving it blank.

Clicking on them does not refresh them which I also find strange. I can 'force' a refresh by reloading the panel or restarting the browser but that is not what I want.

Any thoughts?


Hubitat - actiontiles stuck on INIT after working fine for many weeks - Initializing SmartApp Version: 6.10+002-Prod

Jay Martin 2 months ago updated by Alex (ActionTiles) (Co-Founder) 2 months ago 4

After working fine for many weeks, I went this morning to authorize an additional device in Actiontiles and now the app shows "INIT" and won't go beyond INIT, and I see "Initializing SmartApp Version: 6.10+002-Prod" in the logs over and over. I have rebooted my hub, updated the connection on the actiontiles side, and none of this is making any change.


Puffin browser

Metalheadtec 2 months ago 0

Hi, has anyone used puffin browser to display panels?

Have a problem it's loging me out every 4hrs approx

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SmartWeather Station Tile location Authorization issue

johnh1967 4 months ago updated by Feliz Lalof 3 months ago 6

I recently had to authorize my AT panels with my Samsung account. It always seems like there's something new that I have to do with AT, but I think this was a requirement from ST I believe. 

I currently have two ST hubs in different locations with two AT seat licenses. I noticed that once I authorized my (at home) AT with my Samsung account, the SmartWeather Tile app stopped giving me its location and other weather data. 

I looked at the panel with the same SmartWeather tile app connected to the other hub  (different house, different AT seat license) had not been authorized yet, and the weather tile was still working perfectly. Once I authorized that panel through AT and Samsung, the SmartWeather tile was also not working correctly.

I had to authorize my AT with my Samsung account because AT was not updating the status of switches and lights correctly. I am wondering if anybody else is experiencing the same situation.


adding devices after migration

Robert E Freeman 5 months ago updated 5 months ago 2

migrated my phone and 3 tablets. my ecobee does not show up although the placeholders for it and its sensors and temperature and humidity reading still exist. had to re-add to smartthings app. so how does one authorize new devices so that they show up in actiontiles now that the ide is gone?

Closed: Duplicate Issue

I can view my wzye cam on the computer but don't show up on tablet

benchandler100 7 months ago updated by Alex (ActionTiles) (Co-Founder) 7 months ago 1
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action tiles can't access my panel on my chrome browser on my macbook but i can access it on my ipad and android phone with the sMe login credentials

mohdbaher 9 months ago updated by Jer Granzy 9 months ago 4

Suddenly I'm not authorized to see my panel or chose hubs to connect to on my laptop but everything is working fine on ios and android.. tried restarting the browser and logging off from actiontiles application with no luck.. any idea??

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Lutron Serena Shades issues

rbeckert 2 years ago updated 1 year ago 9

I've added 7 SERENA SHADES by LUTRON to SMARTTHINGS and 'authorized' them. In the ActionTiles app, they appear in LOCATION/HUB DETAILS but when I go to create HubTiles in a tileset, they are not listed.

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can Eufy 360 Camera work with action tiles

eztroyboy 1 year ago updated by Alex (ActionTiles) (Co-Founder) 1 year ago 1
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Control volume of Echo Dot

A11eycta00 2 years ago updated by Alex (ActionTiles) (Co-Founder) 2 years ago 1

Hi all. is there a way to control the individual echos I have around the house?

I just want to alter volume for upstairs echo when downstairs via panel.


Closed: Duplicate Issue

error 400

TonyV 2 years ago updated by Alex (ActionTiles) (Co-Founder) 2 years ago 1

I have Lutron Serena Shades that worked a few days ago. I believe Samsung did some update and I'm no longer able to control my shades and add a tile with them. I get Error 400: device failed to execute command off, java.lang.IllegalArgumentException: Command 'off' is not supported by device xxxxxxx of type 'placeholder'. Supported commands: [setShadeLevel, refresh, ping]


add echo button to actiontiles

A11eycta00 2 years ago updated 2 years ago 2

Hi there. I am fairly new to AT and it is great.

I have a few of the large echo buttons that do a routine when pressed. Is their a way to get them on AT as a tile at all?


Countdown timer

A11eycta00 2 years ago 0

Hi all. I see clocktab looks a useful site but cant work out how to use the countdown timer in AT, any idea please?


Kore running through AT via Fully Kiosk Browser PLUS edition

gomezcarsonk 2 years ago updated 2 years ago 1

Has anyone gotten Kore running through AT via Fully Kiosk Browser PLUS edition? Following instructions I've found elsewhere on this forum I believe it should be working but I'm getting an "App not found for intent" pop up.

So in short what I think I'm looking for is Intent information for Kore if available (or confirmation that it is not available".

Thank you.

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Smartweather tile

bluebanana 2 years ago updated by Sidney 2 years ago 15

Is it possible to add more tiles than the ones listed (see attachment). I'm not interested in the weather tile as it is too busy but it would be good to break out the other parameters as separate tiles. The second attachment from the IDE lists all the parameters and several are much more useful than the ones already available.

Screen Shot 2021-02-10 at 7.20.05 AM.png

Screen Shot 2021-02-10 at 7.45.08 AM.png

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Swimming pool automation

Steve Campbell 2 years ago updated 2 years ago 4

Anyone tried to enable/display swimming pool automation into A/T?

i've got an Omni PL controller from Hayward that is SmartThings integrated...


AT, Fully and Baby Monitor

Steven Atherton 2 years ago 0

Hello, I'm using Fully on an old android tablet to show AT. I have it setup to activate a screensaver to prevent screen burn, which all works fine. I recognise this is probably more of a Tasker question, but thought this a good place to get advice.

I also use the tablet as a baby monitor. When the baby is placed in his crib, Tasker intercepts an android notification, detecting his presence in the crib, opens the baby monitor app and displays the camera.

Everything works well, but Fully seems to still activate the screensaver even when the baby monitor app is open.

Is there a way around this? Maybe a setting in Fully to only activate the screensaver if the Fully app is active, or a workaround in Tasker? I've tried killing Fully when the baby monitor app opens but my device is not rooted so doesn't seem to work.

Any help appreciated

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Hide and show hub tiles depending on the status?

matoza 2 years ago updated 2 years ago 2

Is it possible to hide and show hub tiles depending on the status?

I have about 15 contact sensors (doors and windows) and I only want to see doors and windows that are open.

For me this is a quite basic function but I can't find any simular in the knowledge base. 

Is it possible to configure any functionallity based on status?


How to add new nest devices?

patrickprinehart 2 years ago 0