I recently had to authorize my AT panels with my Samsung account. It always seems like there's something new that I have to do with AT, but I think this was a requirement from ST I believe.
I currently have two ST hubs in different locations with two AT seat licenses. I noticed that once I authorized my (at home) AT with my Samsung account, the SmartWeather Tile app stopped giving me its location and other weather data.
I looked at the panel with the same SmartWeather tile app connected to the other hub (different house, different AT seat license) had not been authorized yet, and the weather tile was still working perfectly. Once I authorized that panel through AT and Samsung, the SmartWeather tile was also not working correctly.
I had to authorize my AT with my Samsung account because AT was not updating the status of switches and lights correctly. I am wondering if anybody else is experiencing the same situation.
Customer support service by UserEcho