Discuss & Vote

I am not present??

William Lie 1 year ago in Things & Capabilities / Non-"Works With SmartThings" devices updated by Alex (ActionTiles) (Co-Founder) 1 year ago 7

I use Life360 from my mobile phone as a presence in my automations.

But now I'm constantly not present in ActionTiles.

My wife's phone is working as normal.

In the Smarthings app, my mobile is listed as connected just like my wife's.

The function has worked flawlessly until Monday when I was suddenly not present.

Android Windows

Just for the record: I am present again.

Discuss & Vote

ActionTiles will only display whatever information is provided by SmartThings. If SmartThings failed to detect presence, it will not be able to notify ActionTiles about device state change.

Also, Life360 no longer works with SmartThings as of January 2023. You may want to use the native SmartThings presence detection instead.

Thank you very much - that clears it up a lot for me.

my Apple Ipad stop working on home last time you guy set it up back bit now stop working again, What model Do I need for my action tile work ? 

When you say something is not working, you have to be more specific.

ActionTiles is compatible with iOS devices running OS version 10 and higher.

I would like to know What year or model of Ipad from apple 9.7 “ because the one I was using not working I think is because is to old gen1

ActionTiles never worked on Gen 1 iPad.

Please refer to this article about devices compatible with iOS 10.