ActionTiles Support & Ideas Forum
Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.
Why doesn't AT work on older Androids and iPad Gen1?
I have an Ipad 1 and a galaxy tab A and on both the action tiles home page load but when I try to login it shows a blank page but it has the correct URL.
As a richly featured single page web app (i.e., a website that loads as a single file and uses advanced Javascript, AJAX, and other technologies to deliver an experience nearly equivalent to a natively compiled App), ActionTiles relies on browser compatibility with certain powerful libraries that were released long after certain "old" browsers were written.
If you can root, ROM update, or jailbreak the Android or iPad and run a more contemporary browser version, that will usually solve the issue.
This is, of course, much more likely to be possible on Android than iPad, as rooting methods for nearly every Android device are published on the internet.
Panel missing floating overflow options button: How to access Panel configuration?
On both of my Panels there is no longer the three dots at the bottom right of my screen. How do I get into Panel Setup?
Hi Den,
The setting to hide the floating "Panel Options (...)" button is selectable on the Panel Settings menu. I presume that you toggled this off, and so now the button is hidden; this is a setting on a per Panel basis.
Regardless, to get back to a configuration Page, just to to this URL:
...Terry.
What is the red/blue Status dot on Switch Tiles?
Hello - new user here. I have a possibly dumb question regarding the above image. I created a panel and some tiles using 'things'. The 'things' are Hue lights. The tiles work and I can turn the lights on and off. I do not understand why some of the tiles have a red dot and some have a blue dot. As you can see, all the lights are off. The actual 'switch' on the tile will turn blue when the lights are on. However these red and blue dots do not change. The lights are similar in nature so I cannot figure out the underlying logic as to the different colors. Thanks.
If you look closely, the dot is actually a tiny light bulb. It shows the currently selected Hue color.
If you tap on the overflow menu icon, it will bring up swatches to select a new bulb color.
Chart of ActionTiles Forum Topic Votes?
Is there a way for us to see the current voting 'charts?' I'm interested to know what's leading in voting and how the features I've voted on are doing in the grand scheme of things.
It's great to see new releases and functionality increasing but so far nothing has been added that I'm interested in, lol.
Larger font size(s) are coming soon, in our next Release, v6.7.x.
Force row of Tiles to wrap?
Is it, or would it be possible to force a line wrap instead of relying on the browser size? Would be nice to tidy things up a little.
How does ActionTiles handle renaming devices in SmartThings?
I assume the devices in ActionTiles eventually pick up the new name automatically, but do we know how often this refreshes and if there's a way to force it to refresh the names?
How to get notifications of Release Notes, followed Posts, or other Forum Categories?
I totally missed when you added icon options a while back until I saw other posting images of Panels with the new icons. Can we get notified via email when a new release is issued or, is that already a subscription option somewhere I've missed?
Hi Nezmo,
We may set up an additional email list for Release Notes and other Announcements, but, as you noted, this functionality is already built into the ActionTiles Forum.
- It wouldn't hurt to check the additional boxes for your desired categories, but I don't think it is necessary. If you click multiple times, you'll see the box change to a "-" (minus) to indicate it is excluded from the Parent Category.
- To receive notifications, you must also have the correct email notification options enabled in your User Profile.
a. Click on your Avatar (N) in the upper right of the screen.
b. Select "Notifications".
c. Observe carefully the options at the top of the page. I would recommend at least the two highlighted options:
...Terry.
Is there a way to integrate alarm.com?
Alexa has a skill for my alarm.com account. Is there any way to integrate that with ActionTiles?
How do I view which Topics I have voted on?
Next question - how do I view topics I have voted on? I seem to be missing it.
How do I display multiple Panels on a screen
This is a noob question but just signed up today. Evaluating whether or not to purchase. I've created three panels. Added my things to those (simple: lighting, doors and locks, heating and cooling), now I want to display those three panels at the same time on my android tablet for my wife so she doesn't have to navigate smartthings. I know this was the whole reason this was built, I'm just being stupid and missing this some how. I did search the forum and knowledge base...
Multiple Tilesets can be displayed on the same web page, but not multiple Panels.
This is a good opportunity to use the Tileset Copy feature:
- Create a new Panel for your wife, but leave it empty.
- Go to the Panel Builder (edit) screen for one of the existing Panels, and select the Tileset Menu (the ... at the top of each Tileset) and select Copy Tileset.
- Choose your wife's new Panel as the destination.
- Repeat #2 and #3 until all the desired Tilesets have been copied to the new Panel.
Round off temperature decimals
Is the ability to round off decimals available? I looked at the SmartThings ActionTiles APP and did not find an option similar to what is in the SmartTiles (Connect) APP. Maybe I missed it somewhere.
Re-Add / replace Thing
Not sure there's a solution for this. I had 3 devices go offline when my hub update occured. Had to remove, reset, and re-add. Even tho I used the same name I still had to remove the tiles and put them back in. Is there no way around having to do this? Had to redo several panels. Not a major thing, just inconvenient.
traffic cam tile keeps on expiring?
i see people's tile setups with traffic cams. the ones i found like on sigalert or trafficland work initially but then after a few hours the image expires. anyone find a better source or a way to keep the traffic cam images from expiring?
Philips Hue colour lights compatibility
working on a digital bathroom the panel will be on the landing wall.
All lighting will be hue rgb colour.
Is there a tile that is compatible for changing the colour?
ActionTiles has a colour picker on the Switch Tile that is compatible with Philips Hue and some other brands of colour capable lights automatically.
Switch tile is not updating when activated from another device/Alexa?
If I turn on a light via Amazon Echo or via another app (like Belkin's Wemo app), the switch tile on the panel is not updating to the "on" position. When you press the tile, it doesn't turn the light on at that point (because it's already on) it just make the tile indicate that it's on. Press the tile again and it will turn off as expected. Seems like it just doesn't know that the other app turned it on.
Also, same thing happens when turning a switch off via another device or app.
Your observations are correct... but this is not an ActionTiles bug; but we agree it is an inconvenience!
It is up to the Things to inform SmartThings that their state has changed. Once SmartThings is informed, ActionTiles receives an Event to update the Tile(s) on your Panels.
Some Things (device types) do a really good job of keeping SmartThings "instantly" posted with their Status, regardless of where the state change command came from (Echo, non-SmartThings App (WeMo, Hue, IFTTT), or even physical touch, etc.).
Other device types don't do such a good job. It's possible that SmartThings could code the DTH (device type handler) better to improve them, but in other cases, it's just not available in the vendor's API. In some cases, people run SmartApps to poll the device every few minutes, to "ask" for its status. Polling is discouraged because the vast majority of the time there has not been a state change, and so that is just a lot of wasted work for the SmartThings Cloud!
The best recommendation we can give is avoid this inconvenience is to:
- Use only "Works With SmartThings"™ certified devices.
- I'm not sure WWST certification requires all devices to report their state changes promptly... most, but not all.
- Avoid the use of 3rd party Apps on devices that happen to not inform SmartThings of their state changes from 3rd party Apps.
Direct URL to view a specific Panel
With SmartTiles, we have an icon on our wall mounted iPad to launch SmartTiles. This way, it’s fairly easy for anyone to launch SmartTiles.
For ActionTiles, what would be the equivalent? What URL are we supposed to use to land on a specific panel; https://app.actiontiles.com/panel/xxxxxx ?
Sorry for the amateur question but I just want to make sure I use the best and easiest option.
Good question, Marc... I will add to KB.
Yes... Just bookmark / share the full URL that you are on when viewing the actual Panel.
It will be of the form:
https://app.actiontiles.com/panel/8b9208ea-this-is-panel-idd2a7205f22
Note: Though I masked the Panel ID above with "words", the URL is safe to share or lose ... because you or your Buddy needs to be logged in to ActionTiles in order to view the Panel.
Stringify or IFTTT support
Are you planning to add Stringify or IFTTT support?
Good work
Just want to let you know how much I enjoy your app. I have no complaints and no suggestions. Use Action Tiles every day and will promote it to anyone who could use it. I know this app can't be easy to make a reality. I appreciate what you do.
Thank you for your hard work.
Jim Blue
Samsung connect home
Does actionstiles work with Samsung Connect home?
Will it work with the Samsung Smartcam Pro?
I have 4 of these but would really like to have the live feed on my display.
Customer support service by UserEcho
