Discuss & Vote
5G DropCam Pros Missing
John Intorcio 3 years ago in Media Tiles / Video Camera Feeds • updated by Alex (ActionTiles) (Co-Founder) 3 years ago • 1
Stop me if you've heard this one...
I have about a dozen DropCam Pros. About half of them or on the 2.4G band of my wireless network, the other half on 5G. All 12 appear through the nest app. All 12 USED to appear through Action Tiles. Some time ago, the ones on the 5G network stopped appearing on my Action Tiles Panel - regardless of platform and either as a tile or when clicked to full screen. They show "Live" in the corner but just a black screen.
I thought about trying to move them all to 2.4G - but A couple of them are hard to access.
Any other ideas?
Customer support service by UserEcho
I honestly don't think this has anything to do with the band choice, but maybe there is some quirk in the camera itself. The video from Nest Cams is streamed directly to the browser that displays ActionTiles. ActionTiles itself is not aware of the band that the camera uses.
Also, Chrome based browsers limit the number of simultaneous streams from the same server to 6. If you are trying to display all off the cameras on one Panel, you might be running into this limitation.