Not Our Issue / Scope

New wifi router, now media tiles not working

MattS 4 years ago in Media Tiles / Weather & Traffic updated by Alex (ActionTiles) (Co-Founder) 4 years ago 3

I run actiontiles on 3 fire tablets throughout the house.

I just changed my home wifi.

I updated the wifi info on the tablets and everything works except 3 of the 4 media tiles.

I went to my PC to update the media tiles, but they work just fine on the computer.

What's wrong with the tiles on the tablets?

Discuss & Vote

Check whether you are able to access the media source directly on the tablet. If the tablet is on a different network, it might not be able to stream the media. Also check if the media server IP has changed.

odd. The direct link to the media source via the tablet browser doesn't work either. I can visit the news website i pull them from via the tablet, but all the media tiles on the website don't work.  

Not Our Issue / Scope

Hi Matt,

This appears to be an external issue. I don't believe we can offer any help to resolve it.

Please let me know if you have any other issues.

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