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added an additional tablet to actiontiles on same account

SugarVee 4 years ago in Panels (dashboards) / Sharing • updated by Alex (ActionTiles) (Co-Founder) 4 years ago • 1

I have been using actiontiles on Fire HD10 tablet for awhile now and am adding an additional tablet. I tried sharing panels and that worked well except I am not able to view my Camera feeds. So I bought another license, but I am not sure how to see the same panels. What am I missing? Thanks

Discuss & Vote
Alex (ActionTiles) (Co-Founder) 4 years ago

Hi.

Additional ActionTiles licenses are required when you have multiple SmartThings Locations/hubs. No additional licenses are required to access your Panels on other devices.

Camera feeds don't go through ActionTiles servers. Video streams are displayed directly from the source, whether it's your local network or the cloud. Make sure the the video resource is available on the second tablet (i.e. it must be on the same network as the first tablet).

There are two ways to view the same panel on another device. You can login on both devices using the same ActionTiles account. Or, you can share your panel with a buddy account and then login as the buddy on the second tablet.

Customer support service by UserEcho