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Answered: Discussion Open

How Send notifications/text sensor is triggered in actiontiles

Patrick McCabe 10 months ago in Panels (dashboards) / Notifications & Sound • updated by Sam 4 months ago 7

I have tried to use Smart Home Monitor to send a text or notification when motion or multi-sensor is triggered. Problem is that it is sending reminder text every hour. 1) I know you can dismiss it in the samsung smartapp, but I would like to do it on the actiontiles panel. 2) If 1 is not possible can we send notifications/ texts in actiontiles or another way through Samsung besides using the monitor. Thanks in advanced

Answered: Discussion Open

Hi Patrick,


1.Smart Home Monitor

    Smart Home Monitor (SHM) is SmartThings's official SmartApp for monitoring security (i.e., contact and motion sensors) and safety (i.e., smoke, CO, leak, and temperature sensors), performing actions when triggered (e.g., turning on lights, unlocking doors, activating sirens, sending push or text messages, and/or playing a spoken message). It also has a built-in reminder system and an alert dismissal system. And... Hooks into Scout for paid monthly monitoring.


    SHM is different in the SmartThings (Classic) App vs the SmartThings (New) App, and ActionTiles currently can't change armed-mode in the new SHM. If you use the ADT Security Hub with SmartThings product, then SHM might even be completely unavailable.

    SmartThings has never provided developers (like us) the ability to directly receive and dismiss Alerts. Perhaps when they offer an API to control arming modes for the new SHM, then they may offer that extended functionality we would like to offer our Customers.


    2.Alternate Methods

    This entire Category (https://support.actiontiles.com/communities/12-actiontiles-forum/categories/113-notifications-sound/topics) "Notifications & Sound" is dedicated for discussing ideas and feature requests in this regard. Please browse the Topics via the link above, and add your Votes and comments/questions if they add value to the Topic.


    In short, ActionTiles has the infrastructure to build a notification system and we plan to do this someday. It will be an incremental, iterative Feature - starting simple, and then seeing what increments make the most sense based on further customer feedback. For example, it's one feature to just pop-up a message when a Contact Sensor opens, it is a whole other enhancement to offer a queue of notifications that have reminders and dismiss options, like SHM does.


    In the meantime, we once again recommend exploring the webCoRE Rules Engine. It has functionality to call PushBullet (and perhaps Pushover), send text messages, etc., etc., based on the conditions in your Pistons (Rules) and many people find it to be an excellent replacement or supplement to SHM. Use Virtual Switches as conditions in your Pistons so that you can control arming/disarming of the Piston logic by placing these Virtual Switches as Tiles on your Panel(s).



    We have a general "default philosophy" of avoiding duplicating functionality that SmartThings already "does well". Smart Home Monitor is a pretty good SmartApp and core Feature of SmartThings, though it has some obvious limitations. Furthermore, as mentioned, we have limited ability to integrate with it. As the new SmartThings App is evolving, however, hopefully this situation will improve, and instead of building our own "ActionTiles Monitor", we can just focus on hooking into the new SHM as seamlessly as possible.


    SmartThings's plans are entirely unpredictable. So these Notification & Alert Topics are something we follow closely and keep in mind as we decide what development work to focus on.


    Thanks,

    ...Terry.

    I highly recommend WebCoRE as well.  Start small with something like ....


    if light turns on,
       send text message to 111-222-3333

    I have been working on a script, aka piston, that sends me a brief text every time my home status changes.  It looks something like this with emojis 😊:

    🛡 Armed/Away 🚪CCC 🌡70° 30% heat 70° 👨 away 👦 school 🏃‍♂️ LR@0600 🚪 Grg@0603

    This is much more useful to me than the default SHM notifications.  Shows SHM status, 3 exterior doors are closed (CCC), temp and thermostat, presence, last motion room & time, last door and time.


    I'm debating not even using SHM.  I have had hundreds of "false alarms" over the years with SHM mostly due to presence not working as expected.  I hate having to go through several screens (and waiting for each to load) just to clear it.

    this sounds like a great idea. My situation is, I’m running a personal care home. Each resident has a pendant (z wave button), those pendants are each connected to a virtual switch that has a tile on actiontiles. The kiosked cellphones that our caregivers have can view the “switches” that have been activated through actiontiles only, but do not get a notification that a switch has been activated. If they are looking at their phones they will notice, but if not, They may not catch it. 

    I know that SHM can push over notifications, but I don’t want the caregivers to have access to the SmartThings app as that may pose a security risk. (Accidentally deleting things, linking personal things to our hubs) 


    My question is, is there anyway that Actiontiles can automatically send notifications to my staff that a “thing” has changed state? i.e  Pop up banner, vibration, sound? 

    P.s. thanks to actiontiles, our residents have felt secure and appreciate the (tech upgrade) that has been brought to our community! So Kudos to you all! 

    +1
    My question is, is there anyway that Actiontiles can automatically send notifications to my staff that a “thing” has changed state? i.e  Pop up banner, vibration, sound? 


    ActionTiles has no "notification" options, whether just web based (banner, sound, etc.), or linked to SMS or Android or iOS "push notification / status bar". There may  be a "minimal" way we can do this as a proof-of-concept, but every idea can run into complications...

    This Feature Request Topic linked below is more relevant, so please VOTE:  https://support.actiontiles.com/communities/12/topics/2163-important-notifications

    And actually, we have a whole Category for this, because we know it will turn into a "suite" of Features someday:



    Thank-you so very much for the "kudos" on ActionTiles. We're happy to hear that ActionTiles contributes to your care community.

    We need 5-Star Ratings / Reviews / Recommendations on Facebook, Play Store, and Amazon Appstore.

    The value of sincere and enticing endorsements is priceless!  Just a rating isn't as valuable as a short paragraph.

    Thank-you!

    ...Terry.

    @Dqwon

    Pushing aside the risks relaying on ST and any cloud based system for for any emergency/elderly care. Here are two  ways you can accomplish what you are looking for. 

    Option 1: (Freeish but requires some infrastructure in place)

    - Are they on an internal LAN network or mobile carrier network?

    - Are the AT devices mobile or stationary tablets?

    You can have Fully Kiosk installed on each device and setup a piston that monitors all the virtual switches. As soon as one is triggered to the "ON" state you can have to send a text to talk commands to the Fully Kiosk device that is assigned to that room/person saying something like (Patient/Room XXX requires assistance) and continue to say that until the caregiver turns off the virtual switch to "OFF" 

    Option 2: (Monthly costs)

    Use Pushover Team (https://pushover.net/teams) to send your caregivers push notifications with SMS backup when switch changes.

    Great! thanks for your reply. It was very much needed!

    Our community uses resident care pendants always as a secondary alert. Staff are required to check on each resident/sitter combo each hour. There is almost always someone looking out for our residents at almost all times. It's just that we want that extra comfort knowing that if there is a fall during a bathroom break or-so, we can catch it. We understand the risks, but as mentioned, its just a secondary alert method.

    To answer your questions, I've converted all company owned caregiver phones to a mobile kiosk enterprise version.

    We are also on an internal LAN setup. All AT devices are Mobile Cell-phones without Data or cell service. We then installed wireless access points throughout the community enabling great WI-FI service everywhere.

    im also very much so NEW to webCore and have no idea what you mean when you say Piston.... but i will do some due diligence and look some stuff up! But thank you so much for pointing me in the right direction..

    Piston is essentially a script with 'If This, Then That' at its most basic form.

    • Assign each mobile device with a a static IP (either local or DHCP reservation)
    • Enable remote admin on Fully Kiosk
    • Assign remote admin password
    • POST web request (http://IP_ADDRESS:2323/?cmd=textToSpeech&text=assistance+is+needed+in+room+202&password=FULLY_PASSWORD

    Piston: Wait till virtual switch changes to on, as soon as it does it will repeat the TTS every 15 seconds till it gets switched off.

    Web request is to the home aid mobile device or group of aids devices.