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Answered
Airscape Device Not Updating
Jeff Terrace 7 years ago
in Things & Capabilities / Non-"Works With SmartThings" devices
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updated by Terry (ActionTiles) (Co-Founder) 7 years ago •
3
I have an Airscape whole house fan and I use this device handler to control it:
I've added it as both a temperature sensor (attic temp) and fan controller. For some reason, the fan status and temperature never update in ActionTiles. In fact, they don't seem to update in SmartThings either, unless I manually go into the device and click the Refresh button.
I noticed the device has the Refresh capability. Is it supposed to have the Polling capability as well? Or any idea what might be causing it not to update?
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Customer support service by UserEcho
Howdy Jeff,
If the Device isn't working in SmartThings; then you're more likely to find assistance in the SmartThings Community: https://community.SmartThings.com
Capabilities / methods "refresh() / poll()" are somewhat mysterious to me, as SmartThings's policies officially say things shouldn't be "polled" ... but I think these methods are still called infrequently, but automatically, by SmartThings; or used to be. Check https://docs.smartthings.com
Adding the polling capability seems to have worked, I'm seeing the device get updated periodically now. Sent a pull request:
https://github.com/tgsoverly/smart-things/pull/7
Good work Jeff!