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On Hold: Discussion Open

Media Tile Stream has stopped working

needlerp 2 years ago in Media Tiles / Video Camera Feeds updated by Terry (ActionTiles) (Co-Founder) 2 years ago 3

I've been very successfully viewing a media stream of my Synology Surveillance Station for the last month or so, but it's suddenly stopped working in Action Tiles - the preview no longer displays the stream either. I know the URL is correct as a can copy and paste it into safari and it streams straight away.


Anybody any ideas what might have changed? The stream is in the following format:

https://[URL]:5001/webapi/SurveillanceStation/videoStreaming.cgi?api=SYNO.SurveillanceStation.VideoStream&method=Stream&version=1&_sid=[sid]&cameraId=3&format=mjpeg

Answers

+1
Answer

Thanks. Looks as though the SSL certificate on my server has expired, so it's giving an error - console pointed it out for me!

PINNED
On Hold: Discussion Open

Great... Thanks for doing that debugging!


We need to try to enhance the Media Tile to detect at least some types of errors (even those directly from the image source) and display them directly to the customer, of course.

Waiting for Customer
  • Nothing has changed in the way ActionTiles handles video.
  • What browser, browsing device and OS version, please?
  • On a desktop browser, run the browser's inspector-debugger (usually F12) and please check for any errors on the "console" tab, please.
+1
Answer

Thanks. Looks as though the SSL certificate on my server has expired, so it's giving an error - console pointed it out for me!

PINNED
On Hold: Discussion Open

Great... Thanks for doing that debugging!


We need to try to enhance the Media Tile to detect at least some types of errors (even those directly from the image source) and display them directly to the customer, of course.