Shared Panels - Interactive Mode not executing routines
Josh Barnhardt 6 years ago in Panels (dashboards) / Sharing • updated by Terry (ActionTiles) (Co-Founder) 6 years ago • 15
Sharing a panel with two simple routine tiles.
I have it set to interactive mode for secondary user.
Using this panel with the primary account, click the routine tile - the routine executes.
Using this panel with the secondary account, click the routine tile - nothing executes.
Am I missing something? Or is this a bug?
Customer support service by UserEcho
For a moment this didn't work for me, but a moment later ... it's working...
Here is what I did:
I added a generic switch to the existing panel. Showed up as a question mark, would not let me interact.
Changed the sharing permissions to view only. Then back to interactive.
Still no Luck.
I created a new panel and shared it with that same switch. This worked.
I went back and unshared previous panel entirely. Reshared it, now it works.
No idea why, but problem is solved.
You may have encountered a "race condition" or some glitch in Panel permission propagation that hasn't been observed or reported before.
This will be important to fix if it recurs and we can find the pattern; so thanks for all those details.
Enjoy ActionTiles ... and sharing!
I spoke too soon. Sorry.
This is only working for the switch. (The switch was stuck unable to do anything and what I did fixed that for sure.)
The routines I have are only working with the primary account.
I can share the panel out to you if you'd like...
Yes... Please share to
You will notice when you click on a routine (goodbye for example) nothing will say the routine was executed at the top of the page like I see as a behavior when i do so from my main account.
Switch works fine from this shared panel.
Please refrain from editing / changing either Panel or Account while we investigate.
OK... I am able to reproduce the problem. Yay!
We'll work on finding the root cause and keep this Topic updated.
Thanks for the important observation report, Josh.
Do you wish me to leave the panel shared?
In order to help confirm our fix (we think this bug is pretty urgent) it would be helpful, though not essential, if parts of your configuration remained stable related to the issue:
Super appreciate it,
Okay I created a pretty simple test situation.
The panel I have shared with you now has a test switch you can turn on or off at will - this works.
There is now a mundane harmless routine that will only turn that switch on - this currently does not work from buddy accounts, but works from the main account. You can see if it works not only by the status of the switch turning to on, but also by the routine execution status pop up.
Hi Josh, We have pushed a "hotfix":