0
Not a Bug

Virtual Switches do not update recognize when associated things are on/off

Melissa 2 years ago in Things & Capabilities / Non-"Works With SmartThings" devices • updated by Terry (ActionTiles) (Co-Founder) 2 years ago 5

I have a few virtual switches that I use to turn on or off multiple lights. My issue is that I may use the switch to turn them on for example... but if someone turns them off using Alexa or the individual Action tiles, then the switch doesn't recognize that and will stay illuminated as on. So the next time I use the switch, I first have to turn it off, then back on to get the lights on.

Waiting for Customer

Hi Melissa,


Unfortunately, we can't officially provide support for non-"Works With SmartThings"™ devices, such as Virtual Switches; there are too many possible variables involved that are outside our control and visibility.


However,

  • Are these Virtual Switches updated to the correct on / off state in the SmartThings mobile App when you trigger the associated device from Alexa (etc.)?

Great question! Looks like Smartthings does say switch is on even when I turn the lights associated off manually. I guess i could try to create another automation that will tell the switch to turn off if the lights are off? Nevermind...doesnt look like I can do that... :/

I guess i could try to create another automation that will tell the switch to turn off if the lights are off?

Yes... It is possible to write a SmartApp (or possibly play with existing SmartApps like Smart Lighting or CoRE) to subscribe to the "real switch" and have it send the on or off command to the "virtual switch" to keep it in sync.

Couldn't find one.... IFFFT should do the trick. Thanks for your help! Great product btw :)

You should allow the ability to put a tile for "Activity Log" or something of that nature.

+1
Not a Bug

Thanks Melissa!


As for Activity / Event logging ... that feature was very low on the list in polls of our Beta Participants.


It may be introduced in the future as an option.

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