How do I delete a Location? (or disconnect ActionTiles from SmartThings)

I want to disconnect ActionTiles from SmartThings

If you ever want to disconnect (i.e., fully de-authorize and disconnect ActionTiles from your SmartThings Location), you can just Uninstall our connect SmartApp:

  1. Using the SmartThings App, select "Automation" page, "SmartApps" tab, and open the "ActionTiles V6 (Connect)" SmartApp.
  2. Tap the big red  Uninstall  bar at the bottom of the page.

But the Location is still listed under My Locations?

Uninstalled, disconnected, or other unused Locations may continue to be listed in ActionTile on the My Locations page, as there currently is no menu option to delete them from the list.

So ... just contact and provide the Location ID to be deleted:

  • Please provide your ActionTiles¬†login email address¬†(some folks don't use the same email as the one they are sending this Support request from ūüėČ).
  • and...
  • In the ActionTiles app, please go to:
    My Locations / <your location name> / menu (...) Location License
    And copy the text of the Location Name and Location ID as shown in the Location License Status box, and include this in your email to Support.




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