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Fixed

New scenes/routines not available to add to a panel.

Doug Colt 4 years ago in Panels (dashboards) • updated by Alex (ActionTiles) (Co-Founder) 4 years ago • 3

Upgraded to the new SmartThings app three days ago and as of today, I cannot for the life of me get any new scenes to show up so that they can be added to a panel.  I've tried authorizing through the iOS app, the Android app, and via the Action Tiles website on my laptop.  I've clicked synchronize and initialize countless times.  No matter what I do, none of my new scenes show up in ActionTiles.  No problem with the old ones.  Any ideas on a workaround for this? 

Fix in Progress
Alex (ActionTiles) (Co-Founder) 4 years ago

Hi Doug,

The Scenes from the new SmartThings mobile app are not yet compatible with ActionTiles. This integration will be released any day now.

If you are interested in a temporary workaround, please refer to this article:

https://support.actiontiles.com/knowledge-bases/8/articles/8740-how-to-use-new-smartthings-scenes-with-actiontiles


I will follow up with you once the scene integration is available.


Thanks

Alex

Doug Colt 4 years ago

Sounds good; thank you for the prompt response! 

Fixed
Alex (ActionTiles) (Co-Founder) 4 years ago

Hi Doug,

The scene integration is currently live. This update hasn't been announced, yet. We are waiting to clear some red tape with SmartThings, but you can already give it a try.

Thanks

Alex

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