+7
Planned

Run PIN Protected Routine Tiles without extra tap

Daniel Rosenberg 11 months ago in Security • updated by Terry (ActionTiles) (Co-Founder) 9 months ago 4

PIN Protected Tiles are useful, and sometimes bring up multiple options like (Alarm > Armed (away), Armed (home), Disarmed). But when PIN protecting a Routine tile, like "I'm Back!" we get a banner for "PIN accepted" on top and another on the bottom that says "I'm Back! with a "RUN ROUTINE" icon. 



We've already told ActionTiles once we want to run the routine (by pressing on the tile), and then had 4 more touches for the PIN.


Would you consider an option (or default behavior) to simply run the routine at this point, rather than require a 6th touch by pressing "RUN ROUTINE"? (Which, doesn't actually look like a button, because it's not a highlighted mode, perhaps thanks to Material Design?)


I'm worried this will be a non-obvious last step to turn off our alarm for PIN users entering the house, since we've already gotten a message that the PIN was accepted and we can dismiss the dialog (with the X) without actually turning off the alarm.

Discuss & Vote

Hi Daniel,


In your last paragraph you mention "turn off alarm"... But isn't that done with an SHM Tile? Or do you use a Routine Tile for disarming?


One reason we have for requiring the extra tap (in the general case) is that the Switch, Lock, etc., may have changed state between tapping the Tile and finishing entering the PIN. I guess the odds of this aren't particularly high, actually. ... And this doesn't directly apply to Routine execution either...


Certainly worth discussion & voting. Thanks for posting this Topic.

+1

I suppose I'm trying to have our babysitters avoid needing to figure out the three states available from the SHM Alarm tileonce they successfully enter the PIN. I appreciate your consideration!

+1

I'd really like to see this as well.  I'm not using SHM, but this would be really helpful on several other tiles I have.


And actually, there's even a 7th touch because you have to tap the X to close the popup box that asks you to choose the routine.  Once you tap the routine (or choose On or Off for a switch), the box should simply close (without having to then tap the X).


User workflow should be to tap the tile, enter the PIN... if only one option available, then automatically do it and close the PIN panel... if more than one option available, let the user choose, then automatically close the pin panel.

For a simple on/off switch, I'm not even sure it makes sense to give the 2 options... the user sees a switch/tile that is off, taps the tile to turn on the switch, enters the PIN, then the switch should turn on automatically.

Planned

Yup... We agree it is sub-optimal, but of all the various Features / Change Requests that are in the popular request queue, this one is just ... 2 extra Taps. There are many, many Features we need to give priority, which have a greater impact on customer satisfaction.

However, we scan the feature request list frequently and we always look for opportunities to slip in code when it makes sense to do so. Vote counts help, but we don't completely ignore the less popular, yet "good" ideas.

There absolutely were various "reasons" for the current implementation. We do plan to re-think them.

Thanks for your feedback,

...Terry & Alex.