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Answered

Chamberlain garage door

zeenon71 7 years ago in Things & Capabilities updated by Terry (ActionTiles) (Co-Founder) 7 years ago 3

I followed the directions to the T on setting up MyQ with smartthings, and can open/closed the door via the app. What i can't seem to do is pull it into actiontiles. I've added other devices and they come right in. Any ideas what to look for that i may be doing something wrong?


Z

Waiting for Customer

If you can't Authorize a Thing to ActionTiles, it means that it is missing a claim of Capability "Actuator" (and/or "Sensor"). There is probably some sloppiness in the DTH (Device Type Handler) you are using.


Let me know if you need assistance fixing it, but it is outside our scope to support non-standard or incorrect Device Type Handlers; but we can try. Please provide a link to the source code if so.


First read this:  Some Devices are missing from the Authorize Things (Add Location) screen?


Thanks!

...Terry.

Terry, just to loop back. I added a sensor to the garage door, and everything seems to be working great now.


Z

Answered

Super!


A sensor is a part of what reliably makes a "door" a "door"; 'cuz SmartThings needs to know if it is opened or closed.


Thanks for the update.

...Terry.

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