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Answered: Discussion Open

SmartWeather Station Tile - no data and no refresh?

andrew kranenborg 10 months ago in Things & Capabilities • updated by Terry (ActionTiles) (Co-Founder) 10 months ago 3

After installing SmartWeather Station Tile into ActionTiles, it only shows:


ActionTiles supposedly refreshes this Tile every 30 minutes.  However, when I go to IDE, click on that Device, then "List Events", there are never any events listed unless I click on that device in ST App and click on the Refresh icon.  Uninstalling and reinstalling that device makes no difference.

I have Weather Station 2.0 installed from GitHub, and when I click on "List Events" for that device, I see it polling for updates every 15 minutes, even when I'm not logged into ActionTiles.  So it always seems to display the current status in ActionTiles, while SmartWeather Station never does (unless I manually refresh).

Is that a known issue?

Answer

PINNED
Answered: Discussion Open

Unfortunately, we did not write the Weather Station Device DTH, and cannot directly fix its quirks or bugs.


If the scheduled refreshes from ActionTiles do not appear to be working (check Live Logging in https://account.smartthings.com ...), then you have 2 options:


...Terry.

Waiting for Customer

Andrew,


  1. What does the SmartThings App show for this Smart Weather Station Device Instance?
  2. Please note that ActionTiles is not compatible with Weather Station 2.0, because there is no Capability "Weather" in SmartThings, and thus no way for us to detect alternative DTHs.
  3. To see if ActionTiles is scheduling refresh events, login to the IDE https://account.SmartThings.com ; My Locations / (location) / SmartApps / "ActionTiles V6 (Connect)" and click on it to pop up the details. A list of scheduled events will be near the bottom.

...Terry

The Device shows no data in the SmartThings App (unless I click Refresh button):


ActionTiles is scheduling 'refreshWeather' events every 30 minutes as expected:


And I do have it configured for my Zip Code:

PINNED
Answered: Discussion Open

Unfortunately, we did not write the Weather Station Device DTH, and cannot directly fix its quirks or bugs.


If the scheduled refreshes from ActionTiles do not appear to be working (check Live Logging in https://account.smartthings.com ...), then you have 2 options:


...Terry.