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Not Our Issue / Scope

Icon for AT Panel disappears upon reboot on LG V20 & Galaxy Tab S

Jim Larsen 12 months ago in Browsers Tablets Phones / Android • updated by Terry (ActionTiles) (Co-Founder) 4 months ago 2

Today I  installed ActionTiles on my Galaxy Tab S, Model Number: SM-T800, Android version: 6.0.1 and I loved how easily it loaded fully synchronized from my LG V20 which is running Android 7. I wanted to see how it reacted to an earlier version of Android. I rebooted my Samsung Tab S to make sure that the Icon was fine. NO, once again that little green horned Android Icon came up instead! Terry and Alex, your ActionTiles actually have a problem. I have over 10 Apps with Icons that were made up from 5 different programs installed on this Tablet that have no problems. I have 2 different Shield K1 Tablets that I use with my Drones thst I thought of trying but they are 

new with Android 7. If this is happening to me with different manufacturers and operating systems I'm sure you're just seeing the tip of the iceberg!




But, I love your ActionTiles!!! 

Jim Larsen 

Android

Answer

Answer
On Hold: Discussion Open

Thanks for reporting this issue, Jim;


As discussed, so far there have been no other reports and we cannot replicate the problem. Hopefully other customers who encounter this will contact us via Support or will post a comment and/or this is a problem that the device vendors will fix with a patch to their Android OS customization.

Answer
On Hold: Discussion Open

Thanks for reporting this issue, Jim;


As discussed, so far there have been no other reports and we cannot replicate the problem. Hopefully other customers who encounter this will contact us via Support or will post a comment and/or this is a problem that the device vendors will fix with a patch to their Android OS customization.

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