0
Fixed

Some newly authorized Things not showing up in ActionTiles lists

Terry (ActionTiles) (Co-Founder) 1 year ago in Things & Capabilities • updated 1 year ago 4

There is a bug that may be experienced especially by new users... 


After adding your Location (➕) or Authorizing Things to ActionTiles, you may find some of them are not listed in the Location View and the "Add Thing Tile to Panel" dialog box.


This likely only occurs for Things selected from lists "3)" and/or "4)" on the SmartThings Authorize Things page. If the Things are shown in lists "1)"  or "2)", you can workaround this bug by selecting them there instead.


https://actiontiles.userecho.com/uploaded/image/19647/10/14/84cab4345139e930ca5288b9d922a543.blob

Answer

Answer
Fix in Progress

We have identified the root cause and solution for this and it is undergoing testing and preparation for deployment (hopefully within the next few days). The only possible workaround is in the original topic post above.


Please follow this Topic if the problem is affecting you. In the meantime, all other Things and functionality should be normal.

Answer
Fix in Progress

We have identified the root cause and solution for this and it is undergoing testing and preparation for deployment (hopefully within the next few days). The only possible workaround is in the original topic post above.


Please follow this Topic if the problem is affecting you. In the meantime, all other Things and functionality should be normal.

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