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Problem Withdrawn

Missing Osram, Ecobee after Authorizing

Rick 1 year ago in Things & Capabilities • updated by Terry (ActionTiles) (Co-Founder) 1 year ago 3

I have gone through the Authorization process (a couple times) and some Things still aren't available to select for a panel. Namely a couple Osram lights and Ecobee thermostats. Are these not supported?

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Please take a look at this knowledge base article:


http://support.actiontiles.com/topics/363-some-things-are-missing-from-smartthings-authorize-things-screen/


Let us know if this doesn't answer your question.

I think I solved the problem. I had a SmartTiles tab open in another Chrome tab, and I think the authorization on the ActionTiles authorization was failing because of it. I closed the other tab and then Authorized and now those items are available.

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