ActionTiles Support & Ideas Forum

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0
Fixed

Unable to authorize / add smart Lock (and certain other Things)

Chris Donovan 7 years ago in Things & Capabilities updated by Terry (ActionTiles) (Co-Founder) 7 years ago 7

In the past, I was able to connect to my smart lock via SmartTiles. However, I noticed that w/ the new ActionTiles I can no longer add the lock to a panel. I don't even see it in the list of things to authorize. Is this a new security restriction given by ST? Locking/unlocking my doors via the panel is one of the things I used most frequently, so it's a bit more difficult w/ ActionTiles vs. the previous functionality of SmartTiles. Any info would be great!

Answer

Please login to your SmartThings IDE web page (https://community.smartthings.com/t/faq-how-to-find-out-what-shard-cloud-slice-ide-url-your-account-location-is-on/53923), open the "My Devices" tab, and drill into your Lock Device instance.


Please examine the "Current States" entry. If any of the standard Capability Lock Attributes don't have a current value, then ActionTiles is probably not be receiving the data it requires from the Device Type Handler. In the case of Lock, we only require the Attribute "lock" to have a value...





0
On Hold: Discussion Open

Full Screen exits on Reload (including deployed Release updates)

Alex Hart 7 years ago in Panels (dashboards) updated by Terry (ActionTiles) (Co-Founder) 7 years ago 3

I know version releases automatically load on my devices. It seems this causes a dashboard that was previously set to full screen to exit full screen (experiencing at least on chrome on Windows 10). Minor issue since this doesn't happen to often. If this can be avoided, great. Otherwise maybe we can consider other open feature requests for url based full screen or the like to automatically return to full screen.

Answer

There is a serious limitation in the Full Screen API that only allows to trigger full screen mode during a user initiated event. At the moment, I don't know if there is a way to overcome this.

+3
Not Our Issue / Scope

SmartThings Authentication "All Things"?

Adam 7 years ago in Security updated by Terry (ActionTiles) (Co-Founder) 7 years ago 1

So, I noticed, when adding my things to ActionTiles, that I had to manually select every item, before it's presented to ActionTiles. The Alexa SmartApp Authentication page has the option to allow access to "everything" without having to individually select items... would this be a possible future enhancement?

Answer

Very astute observation, Adam.


You've discovered an unfortunate fact...


SmartThings has internal APIs to functionality that they have not given to external developers. This includes the "Allow Access to all Things?" option in web services connector SmartApp authorization page.


They have some legitimate security concerns about this feature; so perhaps we need to earn some extra trust. Hopefully they will grant us access to this (or similar, or better) ... someday.