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Some sensors never change status
I have several sensors that won't update (motion sensors mainly). I have gone through and deauthorized everything, then reauthorized - and that fixes it for about 5 minutes. And the motion sensors on the Ring and Arlo cameras are hit & miss at best. I'm at a loss on what to do. It worked seamlessly until about 3 months ago or so.
Answers
Answer
Waiting for Customer
Please try this (we need to make it a KB/FAQ):
- Using SmartThings Classic App: Automation / SmartApps / "ActionTiles V6 (Connect)" - UNINSTALL
- then in ActionTiles, My Locations / ➕, even if the Location (hub) is already listed.
SmartThings cloud has been sketchy and loses SmartApp preferences, we think. This resets it.
If still not working, contact Support@ActionTiles.com for further diagnostics.
Please don't wait 3 months!!!
Thanks,
... Terry.
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Customer support service by UserEcho
Please try this (we need to make it a KB/FAQ):
SmartThings cloud has been sketchy and loses SmartApp preferences, we think. This resets it.
If still not working, contact Support@ActionTiles.com for further diagnostics.
Please don't wait 3 months!!!
Thanks,
... Terry.
That fixed it!!! Good as new. Thank you!