ActionTiles Support & Ideas Forum

Public Forum for ActionTiles Customers. Please use the Search Box and carefully browse the results to look for existing relevant Topics before opening a new Topic or Private Helpdesk Ticket.

+15
Closed

Transitioning to the new SmartThings platform

Alex (ActionTiles) (Co-Founder) 2 years ago in Announcements updated 9 months ago 243 2 duplicates

On September 30, 2022 October 15, 2022 December 31, 2022 Some time in 2023


SmartThings already started shutting down their legacy Groovy Platform, which affects all ActionTiles users.

Rest assured that we are working hard to release the migration tools so that ActionTiles will continue to work with the new SmartThings platform! We are hoping to a smooth experience with minimal service interruptions.

We will release more information as it becomes available. Please stay tuned for a series of further announcements.

ActionTiles has become an integral part of many smart homes and businesses since 2017. We thank you for your love and support!

Migration instructions:

https://support.actiontiles.com/knowledge-bases/8/articles/12350-smartthings-platform-migration

SmartThings announcement on the community forum:

https://community.smartthings.com/t/the-end-of-groovy-has-arrived

Platform transition FAQs:

https://support.smartthings.com/hc/en-us/articles/7055691183380-Platform-Transition-FAQ

0
Answered

Sonos device showing in hub details but not in hub tiles

NiekV 10 months ago in Panels (dashboards) updated by Alex (ActionTiles) (Co-Founder) 9 months ago 5

Hello,

I'm a new user trying to add a sonos device to my panel.

my setup consists of 3 sonos devices connected through smartthings.

My sonos devices are visible in actiontiles under location/hub details where I can see the last status and the capabilities, but when I try to add a new tile to my panel the sonos devices are not there when all my other devices are.

Can someone point me in the right direction?

Many thanks.

-Niek

0
Closed: Duplicate Issue

Snap feeds no longer working

Aaron Perez 9 months ago in Media Tiles / Video Camera Feeds updated by Alex (ActionTiles) (Co-Founder) 9 months ago 1

I have used AT for years with minimal issues. I am running AT on a Fire Tablet that updated to OS 7.3.2.7 last night and I lost my Ubiquiti snap feeds. I am running the Action Tiles app v6.22.08 How can we get the feeds restored and is using snaps the optimal method with Ubiquiti still? I have searched this forum with little luck locating suggestions that work. URL for Video feed still works on the same Fire Browser, my iPhones, all our IOS and windows PCs. Any suggestions to get it working through AT? 

Fire
0
Closed: Duplicate Issue

HTTP on media tile no longer working (HTTPS still works)

adamph 1 year ago in Media Tiles updated by Alex (ActionTiles) (Co-Founder) 9 months ago 11

Was the platform recently updated? I have internally hosted items on my panel (limited to http instead of https) and noticed today the http protocol items no longer show up.

+3
Fixed

Hubitat - actiontiles stuck on INIT after working fine for many weeks - Initializing SmartApp Version: 6.10+002-Prod

Jay Martin 1 year ago updated by Alex (ActionTiles) (Co-Founder) 1 year ago 4

After working fine for many weeks, I went this morning to authorize an additional device in Actiontiles and now the app shows "INIT" and won't go beyond INIT, and I see "Initializing SmartApp Version: 6.10+002-Prod" in the logs over and over. I have rebooted my hub, updated the connection on the actiontiles side, and none of this is making any change.

+5
Fixed

Weather Tile not working

DaveJake 1 year ago in Media Tiles / Weather & Traffic updated by Alex (ActionTiles) (Co-Founder) 1 year ago 14

The Weather Tile - linked to the SmartThings Weather app is not working since the migration.  Is there a fix coming?

0
Closed: Duplicate Issue

I can view my wzye cam on the computer but don't show up on tablet

benchandler100 2 years ago updated by Alex (ActionTiles) (Co-Founder) 2 years ago 1
0
Answered

URL wont work in media tile

Steve S. 2 years ago in Media Tiles updated by Alex (ActionTiles) (Co-Founder) 2 years ago 1

I'm sorry if this is a newby question this is my first time using ActionTiles. All I want to do is show this website on one of my tiles. And for some reason it says the URL is not valid. Could you please tell me what I am doing wrong. Thank you.

0
Closed: Duplicate Issue

error 400

TonyV 3 years ago updated by Alex (ActionTiles) (Co-Founder) 3 years ago 1

I have Lutron Serena Shades that worked a few days ago. I believe Samsung did some update and I'm no longer able to control my shades and add a tile with them. I get Error 400: device failed to execute command off, java.lang.IllegalArgumentException: Command 'off' is not supported by device xxxxxxx of type 'placeholder'. Supported commands: [setShadeLevel, refresh, ping]

0
Solution Exists

tileset status inheritance

Ross H 3 years ago in Panels (dashboards) / Notifications & Sound updated by Alex (ActionTiles) (Co-Founder) 3 years ago 1

Is there any way to change the status/color of a tileset icon when any of it's member icons changes status?  For example, I would like to put a single tileset icon on the main screen for Windows and another for Doors and to have the status of those icons change when any of my windows or doors are open.  This would radically reduce screen clutter.

0
Answered

Updated Honeywell Thermostats in ST, lost Dual Thermostat Control in AT

ChrisP 3 years ago in Panels (dashboards) updated by Alex (ActionTiles) (Co-Founder) 3 years ago 6

A few weeks ago, my two Honeywell TCC 9000 thermostats stopped having the ability to control set points in ST.  I found on reddit that others had the same issue, and had to remove and re-add them (via cloud connection to TCC again).  THis fixed the issue in ST, but then resulted in the thermostats being identified as "placeholder" for type in AT.

I went into the IDE, changed the type to what it was before, and now I can use them.  However, there is no Dual Control tile like before that allowed for heat/cool control in a single tile.  I have to add seperate heat and cool tiles now.

Thoughts?

Answer

No, you don't need a hub. A hub is only required for locally connected LAN, Z-wave or Zigbee devices.

There's plenty of devices that don't require a hub, such as cloud connected thermostat, WiFi outlets and lights. SmartThings refers to this setup as "Hubless Locations".

When it comes to ActionTiles licensing, each logical SmartThings Location requires a license. This includes Hubless Locations.

0
Closed: Duplicate Question

Blue Iris Cams won't show up

Phil S 3 years ago in Media Tiles / Video Camera Feeds updated by Alex (ActionTiles) (Co-Founder) 3 years ago 4

I have researched this a bunch and it just seems like it maybe works for other people and not me.  I am trying to access my cameras with: 

Http://IP:PORT/mjpg/CAMERA NAME/video.mjpeg

This URL works fine in every browser I put it into but it never shows up when I add it under My Media.  I have authentication turned completely off with Blue Iris for testing and it still doesn't work.  Below is what I see when I put the URL into ActionTils.

Image 5592


Any ideas would be appreciated.


















Answer

As mentioned above, this is a new limitation in some modern browsers.

Please refer to this thread for relevant discussion.

https://support.actiontiles.com/en/communities/12/topics/9592-images-on-media-tiles-are-not-loading-on-google-chrome-browser

0
Closed: Duplicate Issue

Simple MJPEG link not working

Alexandre Gomes 3 years ago in Media Tiles / Video Camera Feeds updated by Alex (ActionTiles) (Co-Founder) 3 years ago 1

Hey guys;

I have a simple cheap ESP32-CAM with tasmota installed.

What I got from the camera is:

http://192.168.1.145:81/cam.mjpeg

I try to create a media tile with that but with no good. It simply show me a broken link. Am I doing something wrong?

0
Closed: Duplicate Issue

Cameras not showing picture in Chrome but works well in Opera and Firefox

Str2der 3 years ago in Media Tiles / Video Camera Feeds updated by Alex (ActionTiles) (Co-Founder) 3 years ago 1

I have been using Chrome on my Android Lenovo tablets at home to see my security cameras. I have opened one tab for each camera to login and then when looking at the Actiontiles tab, everything has been working well until about a month ago. First all the camera images died on one tablet. I facory reset that one and then it worked for a couple of days.

Then another one experienced the same issue and factory resets didn't help anymore.

Tried Opera today and everything works as it should.

Any idea how to get it working in Chrome?

Android
Answer

Glenn,

Make sure to check device list #11.

+56
Implemented

Support embedded YouTube cam feeds?

Tasmin 7 years ago in Media Tiles / Video Camera Feeds updated by Alex (ActionTiles) (Co-Founder) 4 years ago 14 2 duplicates

I wanted to add a public video feed from here: http://explore.org/live-cams/player/brown-bear-salmon-cam-brooks-falls  its a youtube live stream of bears fishing in a waterfall in Alaska. this URL itself wont work in the media box. What will?

Answer

To embed a YouTube video, do the following:

  1. Open the YouTube video you wish to embed.
  2. Click Share > Embed.
  3. Copy the `src` attribute of the presented code snippet.
  4. In ActionTiles, add a new Shortcut using the URL above.
  5. Create a new IFrame Tile using the Shortcut above.

Done!

0
Solution Exists

Can't set icon to "toggle switch"

leftofdead 4 years ago in Colors Icons Fonts Themes updated by Alex (ActionTiles) (Co-Founder) 4 years ago 1

I changed the tile icon. Now I want to change it back, but the default "toggle-switch" and "toggle-switch-off-outline" icons do not appear in the selection list

0
Answered

Routines

brendanwheatley 6 years ago updated by Alex (ActionTiles) (Co-Founder) 4 years ago 22

I'm new to smart things and now action tiles. I'm having trouble understanding routines. I have selected a routine to create a tile, but I can't make it do anything. I've looked over this forum and can't find anything that talks about what they are in depth. I thought they might allow me to automate things. It looks like there is an area when building tiles to select from different ones, but it is empty. Any help would be huge. Thanks

Android Windows
Answer

Hi Brad,

ActionTiles will support scenes, but we don't provide ETAs for feature releases.


This article describes workaround to make Scenes work with ActionTiles right now:

https://support.actiontiles.com/knowledge-bases/8/articles/8740-how-to-use-new-smartthings-scenes-with-actiontiles

+1
Fixed

error undefined: cannot read property 'message' of undefined

Melvin S 4 years ago in Browsers Tablets Phones / Amazon Fire updated by Alex (ActionTiles) (Co-Founder) 4 years ago 2

 My actionstiles is saying this. and nothing works. (error undefined: cannot read property 'message' of undefined)